Overview
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Contract - W2
Contract - 12
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AWS Devops Support Engineer
Job Details
Greetings,
AWS Devops Support Engineer
Location: Phoenix, AZ ( 5 Days a week onsite )
Duration: 12+ Months Contract
An AWS Support Engineer is a technical protessional 5-12yrs experience responsible for providing support to customers using Amazon Web Services (AWS). This role involves troubleshooting, resolving technical issues, optimizing cloud infrastructure, and ensuring customer satisfaction. Below is a detailed job description for an AWS Support Engineer:
Strong understanding of AWS/Azure core services (e.g., EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch).
Terraform - Good hands on experience with TFE
Experience with scripting and automation tools (e.g., Python, Bash, Terraform, CloudFormation).
Good understanding of K8, Docker and containerization platform.
* CI/CD-end to end deployment process -any tool - Jenkins, GitHub, ArgeCRCI/CD AWS Pipeline and any orchestration tools
* Experience in monitoring, logging, and alerting solutions to ensure the reliability, performance, and availability of data pipelines and infrastructure components on AWS.
* AWS certification is mandatory.
* Monitoring and Alerting
Responsibilities Technical Support:
-Provide expert-level support for Azure/AWS services including Security and role.
Troubleshoot and resolve customer issues related to infrastructure, networking, security, and performance.
-Debug and resolve issues related to application deployment, scaling, and monitoring on AWS.
1. Infrastructure Management:
Assist customers with setting up, configuring, and managing AWS environments.
- Guide customers on best practices for deploying and managing workloads on AWS.
Help customers migrate on-premises applications to AWS.
2. Networking and Security:
Troubleshoot networking issues related to VPC, subnets, route tables, security groups, and NAT gateways.
- Provide guidance on securing AWS environments, including IAM roles, policies, encryption, and compliance.
-Assist with configuring and troubleshooting AWS Load Balancers, Route 53, and Direct Connect.
3. Performance Optimization:
Analyse and optimize the performance of AWS resources and applications.
Provide recommendations for cost optimization, resource allocation, and autoscaling.
4. Incident Management:
Respond to and resolve customer-reported incidents in a timely manner.
Escalate complex issues to AWS product teams and follow up until resolution.
AWS Devops Support Engineer
Location: Phoenix, AZ ( 5 Days a week onsite )
Duration: 12+ Months Contract
An AWS Support Engineer is a technical protessional 5-12yrs experience responsible for providing support to customers using Amazon Web Services (AWS). This role involves troubleshooting, resolving technical issues, optimizing cloud infrastructure, and ensuring customer satisfaction. Below is a detailed job description for an AWS Support Engineer:
Strong understanding of AWS/Azure core services (e.g., EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch).
Terraform - Good hands on experience with TFE
Experience with scripting and automation tools (e.g., Python, Bash, Terraform, CloudFormation).
Good understanding of K8, Docker and containerization platform.
* CI/CD-end to end deployment process -any tool - Jenkins, GitHub, ArgeCRCI/CD AWS Pipeline and any orchestration tools
* Experience in monitoring, logging, and alerting solutions to ensure the reliability, performance, and availability of data pipelines and infrastructure components on AWS.
* AWS certification is mandatory.
* Monitoring and Alerting
Responsibilities Technical Support:
-Provide expert-level support for Azure/AWS services including Security and role.
Troubleshoot and resolve customer issues related to infrastructure, networking, security, and performance.
-Debug and resolve issues related to application deployment, scaling, and monitoring on AWS.
1. Infrastructure Management:
Assist customers with setting up, configuring, and managing AWS environments.
- Guide customers on best practices for deploying and managing workloads on AWS.
Help customers migrate on-premises applications to AWS.
2. Networking and Security:
Troubleshoot networking issues related to VPC, subnets, route tables, security groups, and NAT gateways.
- Provide guidance on securing AWS environments, including IAM roles, policies, encryption, and compliance.
-Assist with configuring and troubleshooting AWS Load Balancers, Route 53, and Direct Connect.
3. Performance Optimization:
Analyse and optimize the performance of AWS resources and applications.
Provide recommendations for cost optimization, resource allocation, and autoscaling.
4. Incident Management:
Respond to and resolve customer-reported incidents in a timely manner.
Escalate complex issues to AWS product teams and follow up until resolution.
With Regards,
Vandana
Recruiter
Desk: * 409
Email:
Web:
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