Overview
On Site
USD 120,001.00 - 160,000.00 per year
Full Time
Skills
Security Clearance
Recruiting
Microsoft Windows
Linux
VMware
Storage Management
Computer Networking
Cyber Security
Oracle
SQL
Incident Management
Continuous Improvement
Storage
Database Administration
Production Control
Microsoft Azure
SLA
KPI
Regulatory Compliance
Disaster Recovery
Testing
Service Delivery
Documentation
Collaboration
Computer Science
IT Operations
Amazon Web Services
SQL Azure
Network
Communication
ITIL
Management
Cloud Computing
SAP BASIS
Information Technology
Systems Engineering
FOCUS
Job Details
Job ID: 2505463
Location: ANAHEIM, CA, US
Date Posted: 2025-05-07
Category: Information Technology
Subcategory: IT Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: Yes
Description
Infrastructure Service Delivery Manager
Anaheim, CA (On-site 4 days/week)
Are you an experienced infrastructure leader who thrives in fast-paced enterprise environments? We're hiring a Service Delivery Manager to lead a large, cross-functional infrastructure team supporting critical IT operations. You'll manage teams across server (Windows, Linux and VMWare) and storage administration, networking, cybersecurity, database management (Oracle & MS SQL), and cloud engineering (AWS and Azure). This is a high-impact role focused on service excellence, incident management, and continuous improvement.
What You'll Do:
Work Location:
On-site in Anaheim, CA - minimum 4 days/week required
Why Join Us?
You'll be part of a mission-driven team with the resources of an enterprise and the agility to make meaningful improvements every day. If you're ready to lead in a critical role, apply now.
Qualifications
Requirements:
Preferred Skills:
ITIL certification (Foundation or higher).
Experience in managing large-scale infrastructure projects.
Familiarity with cloud-based infrastructure solutions.
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Location: ANAHEIM, CA, US
Date Posted: 2025-05-07
Category: Information Technology
Subcategory: IT Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: Yes
Description
Infrastructure Service Delivery Manager
Anaheim, CA (On-site 4 days/week)
Are you an experienced infrastructure leader who thrives in fast-paced enterprise environments? We're hiring a Service Delivery Manager to lead a large, cross-functional infrastructure team supporting critical IT operations. You'll manage teams across server (Windows, Linux and VMWare) and storage administration, networking, cybersecurity, database management (Oracle & MS SQL), and cloud engineering (AWS and Azure). This is a high-impact role focused on service excellence, incident management, and continuous improvement.
What You'll Do:
- Manage day-to-day operations for enterprise infrastructure services
- Lead teams in storage/server, network, DBA, production control, and cloud support
- Oversee AWS and Azure engineering operations and integrations
- Ensure SLA/KPI compliance and drive service improvements
- Lead high-priority incident resolution and disaster recovery testing
- Maintain comprehensive runbooks and service delivery documentation
- Collaborate across departments and with external partners/vendors
Work Location:
On-site in Anaheim, CA - minimum 4 days/week required
Why Join Us?
You'll be part of a mission-driven team with the resources of an enterprise and the agility to make meaningful improvements every day. If you're ready to lead in a critical role, apply now.
Qualifications
Requirements:
- Bachelor's in Computer Science, IT, or related discipline and 9 years of experience, Masters and 7 years of experience. May accept an additional 4 years of experience in lieu of a degree.
- 5-10 years' experience leading infrastructure or IT operations teams
- Strong background in cloud (AWS, Azure), database, and network services
- Hands-on experience managing enterprise DR exercises and critical incidents
- Excellent verbal and written communication skills
- ITIL framework experience a strong plus
Preferred Skills:
ITIL certification (Foundation or higher).
Experience in managing large-scale infrastructure projects.
Familiarity with cloud-based infrastructure solutions.
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.