Overview
Skills
Job Details
Serve as the primary point of contact for assigned client accounts, building and maintaining long-term relationships with hiring managers and HR teams.
Partner with clients to understand staffing requirements, workforce planning, and business priorities to deliver effective talent solutions.Collaborate with recruiters to ensure timely delivery of qualified candidates that meet client expectations.
Manage the full client lifecycle, including onboarding, contract compliance, and performance reviews.Proactively resolve client concerns, acting as a trusted advisor to ensure customer satisfaction and retention.
Monitor account performance, track key metrics, and provide regular reports on hiring trends, placements, and service outcomes.Identify opportunities for account growth through cross-selling and up-selling staffing services.
Coordinate with business development teams to expand existing client relationships and support renewal processes.Stay informed on industry and labor market trends to provide clients with consultative insights and recommendations.