Overview
Skills
Job Details
Title: Dynamic CRM Architect
Location: Santa Ana CA
Terms: Contract
Job Description
Job Summary:
We are seeking a Microsoft Dynamics 365 Architect with a strong background in design, architecture, as well as customizations & configurations. As a Microsoft Dynamics Architect, you will play a crucial role in designing, customizing, configuring, & optimizing the Microsoft Dynamics 365 Sales (v.9) platform to meet the unique business requirements of our team. You will work closely with the CRM project team, end-users, and stakeholders to understand their needs and implement effective solutions within the Microsoft Dynamics 365 ecosystem.
Key Responsibilities:
Solution Architecture & Design
- Lead end-to-end solution design for Microsoft Dynamics 365 Sales, ensuring scalability, performance, and integration readiness.
- Define technical and functional architecture for new and existing implementations.
- Collaborate with business stakeholders to translate business needs into technical requirements.
Platform Configuration & Customization
- Guide the implementation of standard and custom entities, workflows, plugins, Power Automate flows, and model-driven apps.
- Oversee the use of Dynamics 365 customization tools, including JavaScript, Power Apps, and Power Platform tools.
Integration & Data Strategy
- Design integrations with other business systems (ERP, marketing, third-party platforms) using Azure services, APIs, and middleware tools.
- Define data migration, synchronization, and master data strategies.
Governance & Best Practices
- Establish development standards, documentation practices, and governance frameworks.
- Promote consistency, code reusability, and security compliance across all CRM projects.
Team Leadership & Mentorship
- Serve as a technical mentor for Dynamics developers and consultants.
- Collaborate with project managers, business analysts, and IT stakeholders to ensure delivery of high-quality solutions.
Qualifications
Required
- 8+ years of experience with Microsoft Dynamics CRM/D365 CE/Sales.
- 3+ years in an architectural or senior technical leadership role.
- Strong understanding of Microsoft Dynamics 365 Sales (v.9), including configuration capabilities and features.
- Experience with Power Platform (Power Apps, Power Automate, Power BI, Dataverse).
- Proficiency in C#, JavaScript, FetchXML, and Web APIs.
- Strong experience with Azure services (Logic Apps, Functions, Service Bus).
- Excellent problem-solving and analytical skills, with the ability to troubleshoot issues and provide effective solutions.
- Strong communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.
- Ability to work independently and manage time effectively, delivering high-quality results within deadlines.
Preferred
- Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert.
- Experience with Agile/Scrum methodologies and DevOps practices.
Core Competencies
- Strategic thinking and problem-solving ability.
- Excellent communication and stakeholder engagement skills.
- Strong documentation and technical presentation skills.
- Passion for continuous learning and innovation.
Physical Requirements & Work Environment
- This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and/or directed by management. Job descriptions and duties may be modified when deemed appropriate by management.