ServiceNow Lead Developer

Overview

Remote
$DOE
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6+ Month(s)

Skills

servicenow
REST
Agile
AZURE
Kubernetes
Ansible
ITSM
CMDB
ITOM
CSDM
Tanzu
IaC

Job Details

Title: ServiceNow Lead Developer

Location: Remote

Description:

Must Have:
- All typical responsibilities of a ServiceNow lead developer/ technical consultant
- Proven success as a lead consultant operating with minimal oversight
- Deep expertise in ITSM & ITOM product capabilities
- Expert in service catalog, ITSM process integration, data foundations (CMDB & CSDM), flow designer, integration hub, REST APIs, scoped applications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)

Nice to Have:
- Certified Implementation Specialist - ServiceNow ITSM (CIS-ITSM)

This role is only responsible for the ServiceNow scope below. IaC/Automation scope included for context.

Detailed scope of work
Provide ServiceNow scoped application containing catalog items for use cases mentioned below, and
CI/CD pipelines which will orchestrate the fulfillment phase for the relevant ServiceNow catalog items.

IaC / Automation:
o "Do-With" model, following Agile methodology.
Assist customer with the items in the following initial backlog, to be reviewed and
prioritized by the customer during regular Sprint planning and Backlog grooming

Activities:
Building on-prem ADO Agent images for Kubernetes (Tanzu)
Azure DevOps Image registry / Image repository solution
Deploying Azure DevOps on-prem Agents
Categorizing Azure DevOps on-prem Agents according to capabilities, locations,
etc.
Creation of Azure DevOps Pipelines to execute existing ansible playbooks,
consuming relevant inputs from ServiceNow for:
VM provisioning
Power Operations
Snapshots
CyberArk Conjure integration method
Execution of ansible-lint and yaml-lint processing during merge/pull requests
Integration into ServiceNow for updates to ITSM Requests and/or CMDB/AMDB Data as required

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.