Overview
Hybrid
Depends on Experience
Full Time
Skills
CCAI
Dialogflow CX
Job Details
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of 16 billion.
Get The Future You Want ! | ;/p>
Role: CES Architect
Locations: Philadelphia, PA
Type: Full Time
Job description:
Required Qualifications:
5+ years of experience in cloud architecture, contact center technologies, or conversational AI.
Proven expertise in Dialogflow CX, including Playbook-based design and orchestration.
Strong knowledge of Generative AI, including LLMs, prompt engineering, and RAG architectures.
Hands-on experience with Google Cloud Platform services: Vertex AI, Cloud Functions, BigQuery, Pub/Sub, App Engine.
Experience with Python, API integrations, webhooks, and real-time data pipelines.
Excellent communication and stakeholder engagement skills.
Preferred Qualifications:
Google Cloud certifications:
o Professional Cloud Architect
o CES Specialization
Experience with multi-channel bot architecture and contact center platforms.
Background in enterprise solution architecture, AI/ML systems, or cloud-native design.
Click the following link for more information on your rights as an Applicant -
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.