Data Center Technician

About the Role:
Our Team is currently seeking a strong Data Center Technician to support both company-specific servers as well as data center buildouts at customer data centers. The ideal candidate balances strong technical hardware, physical network set up, and verbal/written communication skills, who are also are highly analytical with superior attention-to-detail, self-motivated, and a positive, humble 'results driven' attitude. This person will serve as a mentor and trainer to other Service technicians in the field. Technicians are also expected to provide feedback, create documentation on both technical and non-technical processes, and contribute to our knowledge library that can be leveraged by others, for example KB Articles, SOP, lessons learned, etc. Additionally, the Tech will be both internal and external facing with the ability to lead and drive initiatives as assigned to a conclusion.
What you'll do:
Ideally, a candidate will be adept in both hardware troubleshooting, physical network setup, and communication skills. However, a candidate strong in one field will be considered if the individual has the aptitude and skills to become an expert in multiple areas.
Hardware Troubleshooting Related Skills

• Great server hardware knowledge with a deep understanding of all component & system type failures
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• Provide timely, detailed, precise, and accurate feedback to the Engineering teams on failures, serviceability of servers, and integration with the data center.
• Pre and post-work follow-up for projects.

What You'll Bring:

• 2 - 4+ years of related work experience as a data center technician
  High school diploma
• Ability to independently and regularly lift items weighing up to 50lbs or in partnership for items over 50lbs in weight.
• Ability to work autonomously and within a local or geographically dispersed team environment.

Preferred:

• Comptia Certification
• CCNA certification
• MCP/MSCE certification
• Scripting experience
  • Powershell
  • Python
  • Bash