Overview
Hybrid3 days onsite, 2 days remote
$40
Contract - W2
Contract - 6 Month(s)
Skills
excel
microsoft office
itsm
cherwell
servicenow
analysis
troubleshooting
communication
customer facing
Job Details
Our major investments client in Warrendale, PA is seeking a qualified System Analyst to join their team on a 6 month contract.
Hybrid 3 days in the office, 2 remote
3+ years of experience required:
- Ability to use Excel and other Microsoft Office tools to generate reports, conduct data analysis.
- Familiarity with different tools for managing work, ITSM Tools (Cherwell, ServiceNow, etc), SharePoint, etc.
- Ability to review reports and determine actions required for follow up based on defined processes.
- Ability to work independently with appropriate guidance.
- Ability to follow up with customers to resolve outstanding issues and escalate as needed.