Deployment Engineer- Hybrid

Overview

Hybrid
$15 - $17
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 03 Month(s)

Skills

Deployment
hardware
migrations
network connections
printers
monitors
ServiceNow
support
Active Directory

Job Details

Role: Deployment Engineer (5) Roles
Location: Houston, TX, Steven s Point, Wisconsin and Schaumburg, IL
Duration: 2-3 months

Position Overview:

We are seeking five Deployment Engineers to support a large-scale corporate computer refresh initiative. In this hands-on role, you will be responsible for the end-to-end deployment of new user devices, ensuring seamless migration of data, applications, settings, and permissions. This is a customer-facing technical role that requires a mix of hardware expertise, software familiarity, and excellent interpersonal skills.

Key Responsibilities:

  • Deploy, configure, and validate new Windows-based corporate laptops
  • Perform full user profile migrations including data, settings, and licensed applications
  • Provide Level 2 support for incident resolution and ensure high customer satisfaction
  • Ensure compliance with internal security policies, deployment procedures, and documentation standards
  • Work with end users to troubleshoot any PC hardware and software issues
  • Engage end users in a professional, courteous manner with focus on fast issue resolution and excellent customer satisfaction
  • Provide support to end users who require assistance with conference room collaboration tools
  • Wipe and prepare old devices for lease return or decommissioning
  • Provide in-person technical support to employees during the transition process
  • Install, configure, and troubleshoot applications (Microsoft 365, collaboration tools, enterprise apps)
  • Set up and troubleshoot network connections, printers, monitors, docks, and peripherals
  • Support conference room hardware setup (displays, webcams, connectivity)
  • Manage tickets and asset inventory updates in ServiceNow
  • Escalate and collaborate with vendors as needed for resolution
  • Develop and update knowledge base articles and user guides

Please describe the day-to-day responsibilities of this position

  • Assemble, install, configure, inspect, maintain, and repair personal systems, printer equipment, and other peripherals
  • Install and configure software applications
  • Provide required support to end users for setting up new/replacement of PC devices
  • Work with end users to troubleshooting any PC hardware and software issues
  • Wipe device and prepare the devices for lease return
  • Track, Update the incident tickets in Service now
  • Consult with clients' area management regarding equipment problems or malfunctions.
  • Perform root cause analysis and resolve frequently occurring problems; participates in evaluation and selection of new equipment and provides technical recommendations.
  • Evaluate in-house and third-party applications and support their integration with Operating Systems.
  • Resolve issues working in conjunction with vendors, as required.
  • Develop and maintain instructional documentation.

Education and Experience requirements

  • Bachelor s Degree and 1 or more years of experience in the Desktop Support area
  • High School Diploma or Equivalent and 3 or more years of experience in the Desktop Support area Preferred
  • Strong verbal and written communication skills

Skills Functional/Technical Skills

  • Computer Operations -Proficiency Level Intermediate
  • Excellent written and verbal communication and presentation skills
  • Experience in desktop technical support Incident resolution.
  • Experience in tools like Service now, Active Directory
  • Experience in hardware troubleshooting
  • Knowledge about Microsoft Config Manager (Previously known as SCCM), Microsoft Intune tools
  • Knowledge of Windows 23H2 and 24H2
  • IT Standards Procedures & Policies - Proficiency Level Intermediate
  • IT Systems Management - Proficiency Level Intermediate
  • Systems Thinking - Proficiency Level Intermediate
  • Commitment to "internal client " and focus on customer satisfaction
  • Sufficient written and verbal communication skills
  • Strong problem-solving analytical skills
  • Able to develop and drive initiatives with minimal oversight or guidance

Regards,

Tim Patten

IT Recruiter - US Staffing

tim (at) pullskill (dot) com

Direct: 551-272-o2o3 | Desk: 2o1-497-1o1o Ext:11o

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