Enterprise ServiceNow Architect (Contract)

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2

Skills

Hybrid architecture
ServiceNow CMDB
SAP ITAM integration
ITSM (IT Service Management)
ITOM (IT Operations Management)
AI-first orchestration
Knowledge graphs
API-first data layers
Data sync/ownership model
North-star architecture
Scalable & secure architecture
Modular adoption
Governance & extensibility
Large-scale distributed infrastructure
SAP integration patterns
Resolver & case management

Job Details

Enterprise ServiceNow Architect (Contract)

Duration: 6 12 months

Location: Flexible (preferred overlap with US time zone)

Role Summary: Responsible for designing a scalable, secure, and extensible hybrid architecture as

ServiceNow is introduced into Google s distributed 1P infrastructure. This role will ensure that

ServiceNow integrates effectively with systems like SAP and other internal 1P platforms, while enabling

AI-first orchestration and modular adoption.

Key Responsibilities:

Design hybrid 1P/3P architecture (SN CMDB + SAP ITAM + Internal IT Service Portal (ITSP))

Establish architectural guardrails for integration, extensibility, and governance

CMDB design and integration strategy

Data sync/ownership model between SAP and SN

Ensure SN data structures support resolver, case mgmt and AI use cases

Collaborate with internal EAs, security, CorpEng platform teams

Define north-star architecture for SN-backed IT tooling

Review and advise on SN module adoption roadmap

Document all learnings / decisions. Conduct defined level of Knowledge Transfer back to a

Googler on periodic basis

Required Experience:

10+ years in enterprise architecture roles

Deep experience with ServiceNow platform, CMDB, ITSM

Experience in large-scale, distributed infrastructure environments

Knowledge of SAP integration and ITAM / ITOM design patterns

Familiarity with knowledge graphs, AI orchestration, or API-first data layers

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.