Overview
Remote
On Site
USD 47.50 - 55.00 per hour
Contract - Independent
Contract - W2
Skills
Collaboration
Management
Strategic Planning
User Guides
Release Notes
Auditing
Continuous Improvement
Clarity
Usability
Accessibility
Web Portals
Technical Communication
Computer Science
English
Technical Writing
Enterprise Software
Agile
Scrum
Documentation
MadCap
Version Control
Git
Jenkins
Continuous Integration
Continuous Delivery
Communication
Analytical Skill
Conflict Resolution
Problem Solving
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Our client is seeking a Principal Enterprise Software Technical Writer with strong experience in the MadCap Flare tool to develop and deliver high-quality documentation for our enterprise software products. This role requires deep technical understanding, and strategic content planning to drive documentation excellence across our software platforms. You will collaborate closely with engineering, product company management, and support to ensure our customers, and internal teams have access to clear, accurate, and usable technical content.
Key Responsibilities:
Requirements
Qualifications:
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Our client is seeking a Principal Enterprise Software Technical Writer with strong experience in the MadCap Flare tool to develop and deliver high-quality documentation for our enterprise software products. This role requires deep technical understanding, and strategic content planning to drive documentation excellence across our software platforms. You will collaborate closely with engineering, product company management, and support to ensure our customers, and internal teams have access to clear, accurate, and usable technical content.
Key Responsibilities:
- Own the end-to-end strategy, planning, and execution of technical documentation with MadCap Flare for enterprise software platforms.
- Write and maintain user guides, integration guides, tutorials, installation manuals, and release notes for technical audiences.
- Partner with engineering and product teams to understand new features and products and translate them into clear documentation.
- Enforce documentation best practices, style guides, and content governance models.
- Conduct peer reviews, audits, and continuous improvement initiatives to ensure content accuracy and usability.
- Advocate for the user by championing clarity, usability, and accessibility in all technical content.
- Contribute to the design and architecture of the documentation portal and search experience.
Requirements
Qualifications:
- Bachelor's or Master's degree in Technical Communication, Computer Science, Engineering, English, or a related field.
- 8+ years of experience in technical writing for enterprise software products, with at least 2 years in a senior or lead capacity.
- Proven experience working in Agile/Scrum environments with engineering and product teams.
- Expertise in authoring tools and documentation MadCap Flare framework.
- Familiarity with version control systems like Git and build systems like Jenkins or CI/CD pipelines.
- Excellent written and verbal communication skills, with strong analytical and problemsolving abilities.
- Experience with developer portals, knowledge bases, and content design principles is a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.