Overview
On Site
Part Time
Skills
Training
Failure Analysis
RMA
Shipping
Storage
Knowledge Management
Content Creation
Editing
Pin Transaction System
Marketing
Salesforce.com
Voicemail
Technical Support
Field Service
Data Extraction
Reporting
Tableau
Microsoft Power BI
Microsoft Excel
Management
Spring Framework
Legal
Communication
Conflict Resolution
Problem Solving
Computer Networking
Programmable Logic Controller
Law
Job Details
What you will do
Johnson Controls invites you to apply for an internship located in New Freedom, PA. This internship is designed to provide you with a positive work/training experience and challenging objectives. Specific identified internship responsibilities are outlined below.
How you will do it:
Duration: This will be a part-time position during the fall and spring semesters and full-time during the summer
What we look for
Required Qualifications:
Preferred Qualifications:
About JCI's Internship/Co-Op Program:
During your assignment with JCI, you may have a variety of developmental opportunities in addition to your work assignments, such as, roundtable discussions with senior leaders to skill-building workshops, networking events, and community activities. No matter what your assignment, you will be presented with exceptional opportunities that help you explore diverse career paths! For more information on our company, a list of other intern/co-op opportunities, or to create a profile you can visit us at ;br>
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Johnson Controls invites you to apply for an internship located in New Freedom, PA. This internship is designed to provide you with a positive work/training experience and challenging objectives. Specific identified internship responsibilities are outlined below.
How you will do it:
- Assist in Warranty Return Center (WRC) failure analysis review process including RMA receiving and shipping, parts analysis and teardown, report generation, and organization of WRC SharePoint site.
- Assist in continuously optimizing available WRC work and storage space.
- Support Total Knowledge Management (TKM) content creation/editing, fueled by frequently requested Product Technical Support (PTS) case topics, to minimize WRC returns.
- Maintain TKM internal transcript library on PTS SharePoint site.
- Create monthly Tech Talks and Marketing in Communication (MiC) articles to provide the field with up-to-date information on the current TKM content.
- Assist Product Technical Support Engineers with Salesforce, email, voicemail, and call-tree product technical support requests from field service technicians.
- Review and trend data on call tree metrics and develop automated process for data extraction and report or graphical representation using Tableau, Power BI, or Excel.
- Support direct field requests for information on historical chiller configuration and design operational data.
Duration: This will be a part-time position during the fall and spring semesters and full-time during the summer
What we look for
Required Qualifications:
- Currently enrolled as a full-time student at an accredited U.S. college or university
- Pursuing a degree in engineering
- Currently at sophomore or higher status
- 40 hr/week requirement in the summer, 10+ hr/week during each semester
- U.S. citizen or legal right to work in the U.S.
Preferred Qualifications:
- Demonstrates an ability to learn quickly and independently
- Strong communication skills (verbal and written) preferred
- Proficient in MS Suite and associated software
- Demonstrated problem solving skills required
About JCI's Internship/Co-Op Program:
During your assignment with JCI, you may have a variety of developmental opportunities in addition to your work assignments, such as, roundtable discussions with senior leaders to skill-building workshops, networking events, and community activities. No matter what your assignment, you will be presented with exceptional opportunities that help you explore diverse career paths! For more information on our company, a list of other intern/co-op opportunities, or to create a profile you can visit us at ;br>
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.