IT Risk and Compliance Analyst -Telecom Industry

Job Title:
IT Risk and Compliance Analyst -Telecom Industry

Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.
Job Title: IT Risk and Compliance Analyst -Telecom Industry

Location: Overland Park, KS (Hybrid)

Job Summary:

We are seeking a detail-oriented and proactive IT Risk & Compliance Analyst to support the design, implementation, and continuous improvement of enterprise-wide IT compliance programs. This role will play a key part in assessing technology processes, supporting audit readiness, driving automation in controls, and ensuring alignment with regulatory requirements. The ideal candidate will have 2-5 years of experience in IT compliance, internal controls, or a related field, with strong communication skills and a collaborative mindset.

Responsibilities:

IT Compliance Program Support

• Assist in the development and implementation of IT compliance operational programs.
• Drive process improvements and support innovation through automation.
• Manage issue resolution, ongoing risk monitoring, and compliance reporting.

Regulatory Alignment and Communication

• Collaborate with compliance teams to ensure processes remain aligned with evolving regulations.
• Maintain and update policies and procedures as needed.
• Communicate compliance frameworks effectively across internal and external stakeholders.

Technology Process Assessment & Documentation

• Assess end-to-end technology processes from planning and scoping through execution.
• Collaborate with IT, business units, and risk functions to update SOX documentation (e.g., flowcharts, narratives, risk/control matrices).
• Identify automation opportunities and partner with teams to implement control enhancements.
• Validate the design and effectiveness of IT general and data integrity controls.
• Support internal and external audit processes related to IT compliance.

Issue Remediation & Internal Controls

• Identify gaps and areas for improvement in internal controls.
• Develop, manage, and execute remediation plans for audit or self-identified issues to address risks and ensure operational compliance.

Ongoing Risk Monitoring & Reporting

• Oversee ongoing risk and control monitoring activities for first-line IT functions.
• Generate and maintain risk reports for IT leadership.

Other Projects & Duties

• Contribute to special projects and assignments as needed by business management.

Experience Required:

• 2-5 years of relevant experience in IT compliance, risk management, internal audit, or a related field.

Preferred Knowledge, Skills:

• Strong verbal and written communication skills
• Proficiency in Microsoft Office and SharePoint
• Familiarity with C# or Azure Data Factory (preferred, not required)
• Knowledge of SQL and PowerShell
• Understanding of internal controls and SOX compliance
• Ability to work cross-functionally in a collaborative environment

The deadline to apply for this position is 08/06/2025.

#LI- Hybrid

#Concentrix

The base salary range for this position is $ 92,250 - $ 144,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

Location:
USA Lenexa 14121 West 95th St., Santa Fe 95 Business Park

Language Requirements:

Time Type:
Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

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If you wish to review the Affirmative Action Plan, please click here .