Overview
Skills
Job Details
Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years.
Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.
Title: ServiceNow Platform Architect
Location: Marlborough, MA (Remote)
Remote / Hybrid Schedule: Mostly remote with travel expensed once a year
Service Now Platform Architect Platform Engineering
Responsibilities:
Define and evolve the enterprise ServiceNow platform architecture and roadmap aligned with business needs
Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC, SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.)
Own platform standards, design patterns, reusable components, and architectural governance
Evaluate and drive adoption of new ServiceNow capabilities and releases
Provide technical leadership and architectural guidance across ServiceNow projects.
Lead high-level design, integration patterns, and performance/scalability best practices
Partner with ServiceNow developers, product owners, business analysts, and project teams
Ensure adherence to platform best practices, security, data model integrity, and upgradeability
Collaborate with business and IT stakeholders to translate business requirements into scalable ServiceNow solutions
Partner with enterprise architects and other platform architects to ensure ServiceNow is well integrated within the enterprise ecosystem
Influence and educate senior leadership on the capabilities and value of ServiceNow.
Define and enforce architectural governance processes and design review boards
Support the definition and optimization of the Platform team operating model
Ensure high quality, maintainable, secure, and resilient solutions by promoting DevOps and CI/CD practices
Develop reusable frameworks, reference architectures, and design templates
Foster a community of practice for ServiceNow engineers and product teams
Stay abreast of new ServiceNow product offerings, trends, and emerging technologies.
Minimum Required Qualifications:
10+ years overall IT experience
5+ years of deep experience in ServiceNow platform architecture and solution design
Proven track record architecting large-scale, complex ServiceNow implementations across multiple modules
Expertise in core ServiceNow platform components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, Custom Apps, etc. (Candidate should have experience with most of the items listed under this bullet)
Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules. (Candidate should have experience with most of the items listed under this bullet)
Experience with integration design patterns and technologies (REST is required)
Strong understanding of enterprise architecture principles, security, and data governance.
Hands-on development experience (ServiceNow Javascript & ServiceNow Studio/App Engine)
ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification (at least one certification is required)
Strong leadership, communication, and stakeholder influencing skills
Bachelor's and/or master's degree in computer science, Computer Engineering OR related field OR equivalent experience,
Preferred Qualifications:
Experience with integration design patterns and technologies (SOAP, JDBC, etc.)
ServiceNow Certified Application Developer (CAD) certification
Experience designing multi-instance or global ServiceNow deployments
Exposure to SAFe Agile methodologies and DevOps practices
Knowledge of complementary platforms (Workday, Azure/Cloud, etc.).
Lavkesh Dwivedi
Amtex System Inc.
28 Liberty Street, 6th Floor | New York, NY - 10005