Junior ServiceNow Developer

Permanent Position/Hybrid Onsite in Atlanta Metro Region

Job Description

Looking for a Junior ServiceNow developer with experience in some or all of the following ServiceNow Modules: ITSM, ITOM, HAM, SPM, EA, and EC Pro.

Responsibilities:

The ServiceNow Developer is responsible for development and configuration within the ServiceNow suite of capabilities under the guidance of the platform manager and senior developers. The developer will work with technical and business stakeholders to understand their needs and deliver solutions that improve efficiency and user experience. The developer will also use best practices and agile methodologies to ensure high-quality code and documentation.

RESPONSIBILITIES:

• Design, develop, test, and deploy solutions on the ServiceNow platform using best practices and agile methodologies, under the guidance of the platform manager and senior developers.
• Configure and enhance ServiceNow applications using out-of-box functionality as a strong guiding principle.
• Collaborate with business stakeholders to gather, analyze, and validate requirements, and provide solutions that align with the business objectives and ServiceNow platform strategy.
• Troubleshoot and resolve issues related to the performance, functionality, and security of ServiceNow applications, modules, and forms.
• Implement preventive measures to avoid future incidents.

Stay updated on the latest features and developments of the ServiceNow platform and incorporate them into existing and new solutions, following ServiceNow best practices and standards.

• Document the design, development, testing, and deployment processes for ServiceNow applications and modules, and maintain the configuration management and version control of the code and scripts.
• Provide design, planning, development, testing, and implementation support for ServiceNow applications.
• Advise where out-of-box functionality can achieve a desired outcome in lieu of customization.
• Provide feedback to stakeholders regarding solutions that align with designed ServiceNow capabilities.
• Provide high-level estimations and guidance for breakdown of work into features, epics, and stories, including identifying the need for technical spikes.
• Create working demos and prototypes as necessary, prior to full deployment.
• Review existing implementations and provide recommendations and support for design changes to enhance platform operations and performance.
• Designs approved routines and oversees their implementation.
• Adheres to internal controls and standards established for department.
• Must be able to work effectively with others to achieve a very high level of application systems availability and integration.
• Advises other application software specialists with respect to determination of and possible solutions to work problems.
• Performs related responsibilities as required.

MINIMUM QUALIFICATIONS:

• Bachelor s degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience.
• A minimum of 3 years of progressive experience in application systems/administration OR 5 years of experience without a degree.
• Prefer proficiency in at least two scripting languages used currently in production. Must be able to work effectively with others to achieve a very high level of application systems availability and integration.
• Must be good at solving complex technical problems.