Overview
On Site
USD 30.00 - 35.00 per hour
Full Time
Skills
Project Management
Performance Management
Preventive Maintenance
Network
Microsoft Operating Systems
Microsoft Windows 7
IBM AIX
Unix
Computer Hardware
Printers
Laptop
Microsoft Windows
Technical Support
Active Directory
LAN
Computer Science
Documentation
Management
Communication
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
The Line Support Technician is responsible for maintaining the overall stability of Tier I (Production Critical) Line Applications and equipment by following documented processes to return to normal operations or to diagnose the situation and escalate to appropriate support group if and when incidents occur. Shift: A Shift - 5:30 AM to 2:00 PM ET -Provide Tier I support for production-critical line applications and equipment. -Troubleshoot and resolve issues or escalate to appropriate support teams. -Support plant floor users with desktop, application, and network issues. -Participate in technology upgrades and implementations. -Monitor systems and respond to alerts. Technical Environment: -Windows 7/10, Active Directory, LAN/Networking -AIX/UNIX environments -MS Office, ticketing systems -Hardware: printers, scan guns, desktops/laptops, handhelds
Skills
Support, Windows, Technical support, Troubleshooting, active directory, lan networking
Top Skills Details
Support,Windows,Technical support,Troubleshooting,active directory,lan networking
Additional Skills & Qualifications
Preferred Qualifications: -Post-secondary education in Computer Science or equivalent experience -Experience with Level 1 & Level 2 support -Familiarity with GALC/ALC systems -Strong documentation, time management, and communication skills -Ability to adapt in a dynamic environment
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $30.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Russells Point,OH.
Application Deadline
This position is anticipated to close on Oct 31, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The Line Support Technician is responsible for maintaining the overall stability of Tier I (Production Critical) Line Applications and equipment by following documented processes to return to normal operations or to diagnose the situation and escalate to appropriate support group if and when incidents occur. Shift: A Shift - 5:30 AM to 2:00 PM ET -Provide Tier I support for production-critical line applications and equipment. -Troubleshoot and resolve issues or escalate to appropriate support teams. -Support plant floor users with desktop, application, and network issues. -Participate in technology upgrades and implementations. -Monitor systems and respond to alerts. Technical Environment: -Windows 7/10, Active Directory, LAN/Networking -AIX/UNIX environments -MS Office, ticketing systems -Hardware: printers, scan guns, desktops/laptops, handhelds
Skills
Support, Windows, Technical support, Troubleshooting, active directory, lan networking
Top Skills Details
Support,Windows,Technical support,Troubleshooting,active directory,lan networking
Additional Skills & Qualifications
Preferred Qualifications: -Post-secondary education in Computer Science or equivalent experience -Experience with Level 1 & Level 2 support -Familiarity with GALC/ALC systems -Strong documentation, time management, and communication skills -Ability to adapt in a dynamic environment
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $30.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Russells Point,OH.
Application Deadline
This position is anticipated to close on Oct 31, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.