Overview
On Site
Full Time
Skills
Operating Systems
Technical Support
Management
Database
Training
TCP/IP
LDAP
SFTP
Microsoft Exchange
Active Directory
Telephony
Physical Security
Remote Support
Microsoft Windows
Disk Imaging
Provisioning
ConnectWise
Issue Tracking
Banking Software
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Robert Half is seeking a Desktop Support Analyst. The Desktop Support Analyst will be responsible for:
Managing the resolution of application and system issues that arise across a business;
Respond to technical problems that occur abruptly and require immediate solutions;
Possessing specialist knowledge of operating systems, devices, applications and software;
Providing technical support via phone/remote tools to teams within the organization, and to external clients when required;
Assisting with desktop systems integrations;
Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date;
Maintaining and updating technical documents and procedures;
Identifying and resolving technical issues;
Delivering regular and customized individual training to teams within the business;
Other duties as needed
Requirements
Interviews are currently being conducted, for immediate consideration please apply
The successful Desktop Support Analyst will have:
Understanding of Tcp/ip, LDAP, SFTP.
O365 administration / o365 exchange online.
Active Directory Account administration
Teams / Telephony Administration
Physical security Integration - cameras/dvrs/badge access systems
Desktop support
Windows 10
MS Office
Printer integration.
Docusign Integration.
Desktop Imaging
Move / Add / Change user access provisioning
Experience with Connectwise ticketing system or equivalent
Banking application support experience preferred
Background required prior to employment
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Robert Half is seeking a Desktop Support Analyst. The Desktop Support Analyst will be responsible for:
Managing the resolution of application and system issues that arise across a business;
Respond to technical problems that occur abruptly and require immediate solutions;
Possessing specialist knowledge of operating systems, devices, applications and software;
Providing technical support via phone/remote tools to teams within the organization, and to external clients when required;
Assisting with desktop systems integrations;
Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date;
Maintaining and updating technical documents and procedures;
Identifying and resolving technical issues;
Delivering regular and customized individual training to teams within the business;
Other duties as needed
Requirements
Interviews are currently being conducted, for immediate consideration please apply
The successful Desktop Support Analyst will have:
Understanding of Tcp/ip, LDAP, SFTP.
O365 administration / o365 exchange online.
Active Directory Account administration
Teams / Telephony Administration
Physical security Integration - cameras/dvrs/badge access systems
Desktop support
Windows 10
MS Office
Printer integration.
Docusign Integration.
Desktop Imaging
Move / Add / Change user access provisioning
Experience with Connectwise ticketing system or equivalent
Banking application support experience preferred
Background required prior to employment
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.