Customer Service Representative

  • Warwick, RI
  • Posted 20 days ago | Updated 20 days ago

Overview

Hybrid
$19 - $20
Contract - W2
Contract - 8 Month(s)

Skills

CSR
Customer Service
Customer Support
Customer Care
Call Center
Inbound
Insurance
Claims

Job Details

Essential Skills and Experience:

1-2 years of experience call center preferred - will also consider those with customer service experience.

- Must have intermediate computer literacy/proficiency

- Must be able to multi-task/operate multiple screens while speaking with customers.

Required:

New hires should live in a commutable distance from the site the role is posted in.

High school diploma or GED equivalent.

Strong knowledge of troubleshooting for different browsers (Chrome, Edge, Firefox), clearing cookies and cache, screenshots etc.

Experience accessing and navigating up to 10 electronic systems to provide complete response.

Must possess a professional and engaging phone voice and demonstrate a true desire to help people.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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