Technical Support (Biometrics)

  • Troy, NY
  • Posted 1 hour ago | Updated 1 hour ago

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent

Skills

Nymi support
biometric

Job Details

Biometric Enrollment & User Onboarding

  • Enrolling new users biometric data (ECG/heart-rhythm or other biometric profiles).
  • Assisting employees with setup of Nymi bands/devices.
  • Ensuring proper identity verification during enrolment.

Authentication & Access Support

  • Troubleshooting login/authentication failures.
  • Helping users access:
    • secure labs
    • clean rooms
    • manufacturing systems (MES)
    • regulated applications
    • physical entry points
  • Resetting or re-provisioning faulty Nymi devices.

Skills:

Knowledge of authentication systems (SSO, MFA, IAM)

Basic networking & server administration

Understanding of biometric systems / privacy rules

Experience in GMP/regulated environments (if pharma)

Strong troubleshooting and user-support skills

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