Overview
Skills
Job Details
Hi,
Greetings from Apexon... Title: L2 & L3 Support Engineers.
Location: NYC,NY.
Job Summary:
We are seeking a skilled and experienced engineers with strong L3 support capabilities to join our front office L3 support team. This role involves troubleshooting, supporting, bug-fixing and optimizing existing systems while ensuring their high performance, scalability, and reliability.
Must have:
Banking/Investment Banking experience is a must.
Good at coding, debugging & communication Skills.
Level L2, L3 Application Support experience + Development experience preferably in 4-10 years range
Need to go through coderpad and interviews with Development team
Tech Skills Any object oriented programming experience (Java, C++, Python, etc)
Role also need to follow all of the Below L2 hiring criteria.
Good to have:
Unix/ Linux
SQL/database understanding.
L2 positions Criteria: L2 criteria is strong communication, strong individual who can stay on his/her toes through the day, analyze, debug and resolve issues, escalate to L3, raise incident, manage impact, communicate with users/stakeholders, escalate to management on both support and development side, raise problem tickets and work with Development teams to drive down issues and work on transformations. Code debugging is very small part of what we do, but people need to know technical concepts well and be able to explain clearly