Overview
Remote
Depends on Experience
Full Time
No Travel Required
Able to Provide Sponsorship
Skills
Oracle Cloud
Field Service
HR Management
Job Details
Onsite RESPONSIBILITIES
- Gather and analyze business requirements for field service operations.
- Configure and implement OFS functionalities like routing, capacity planning, and work order management.
- Design workflows and rules to align with business processes.
- Integrate OFS with other Oracle Cloud modules (e.g., CX, ERP, HCM).
- Conduct system and user acceptance testing (UAT).
- Provide training to end-users and create documentation.
- Troubleshoot and resolve functional issues.
- Collaborate with technical teams for seamless system integration.
- Ability to work on all project phases: Project Preview, Fit/Gap Analysis, Configuration, Testing, Production Support
- Provide status and issue reports to the project manager/client on a regular basis
- Present at client s location is a must Qualifications
- Minimum 15 years of experience in Field Service applications.
- Experience in Implementation and Support project.
- Strong knowledge of Oracle Cloud Field Service functionalities.
- Understanding of field service processes and best practices.
- Familiarity with Oracle Cloud architecture and integration tools.
- Analytical and problem-solving skills to address business needs.
- Excellent communication skills for client interaction and training.
- Experience in implementing OFS or similar field service solutions. Ability to work on all project phases: Project Preview, Fit/Gap Analysis, Configuration, Testing, Production Support
- Oracle Field Service Cloud Certification is preferred
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