Business Process Analyst - Senior

  • Austin, TX
  • Posted 12 hours ago | Updated moments ago

Overview

On Site
Full Time

Skills

Business Process
Process Improvement
Continuous Improvement
Training
Shared Services
Quality Assurance
System Testing
Test Strategy
Documentation
Testing
Test Scripts
Acceptance Testing
Human Resources
Business Administration
Benefits Management
Workday
ServiceNow
Payroll
HR Management System
Analytical Skill
Conflict Resolution
Problem Solving
Communication
Screening
Regulatory Compliance
Collaboration

Job Details

Business Process Analyst
Location: Austin, TX 78759- Hybrid. Tues through Thur
Duration: 12 Months+

VISAJP00022811

Key Responsibilities:
Analyze current benefits programs and identify opportunities for automation and process improvement.
Collaborate with cross-functional teams to design and implement automated solutions for benefits administration.
Ensure compliance with all relevant regulations and company policies related to employee benefits.
Develop and maintain documentation for automated benefits processes.
Provide training and support to HR and benefits teams on new automated systems.
Monitor and evaluate the effectiveness of automated benefits processes and make recommendations for continuous improvement.
Lead or coordinate product demos and training sessions as needed.
Ensure the HR Shared Services teams are adequately trained and prepared to support new product launches and features.
Partner with project resources (COEs, Systems Analysts, QA, etc.) in all aspects of system testing, including developing test strategy documentation, creating test scripts, coordinating testing resources, compiling test completion metrics, and executing test scripts (including stress tests and user acceptance testing).
Collaborate with project managers to ensure that business activities and deliverables are appropriately planned and executed.

Qualifications:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Minimum of 5 years of experience in employee benefits administration.
Proficiency with Workday, ServiceNow, Benefits Systems, Payroll Systems, HRIS Systems, and other benefits applications.
Proven experience with automation tools and technologies in the HR domain.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge of relevant regulations and compliance requirement

Pre-Screening Questions-
Can you describe a project where you successfully automated an HR process? What challenges did you encounter, and how did you overcome them?

How do you ensure compliance and accuracy when implementing automated solutions in HR operations?

Describe a time when you had to collaborate with cross-functional teams to implement a new HR system or process. What was your approach, and what was the outcome?

#TB_EN
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