Overview
Skills
Job Details
We are currently seeking to fill an IT/OT Engineer III position within our IT/OT Managed Services team to provide post-project services (such as infrastructure, virtualization, networking, cybersecurity and other IT/OT services) and automation solutions for our installed customer base, using a portfolio of Emerson products and some select third-party platforms. IT/OT Solutions may include scheduled maintenance or managed services for system administration; cyber security solutions; performance and reliability services; help desk and emergency services, digital plant troubleshooting and integration; system installation and commissioning; system upgrades; operational solutions for alarm management, loop performance, process simulation; lifecycle consulting and business continuity services.
The IT/OT Engineer III will be expected to perform services for customers including via annual service contracts, service bank, assigned projects and some subscription-based offers. It is expected for the IT/OT Engineer III to support and advise customers on a range of IT/OT and virtualization platform recommendations that will solve customer pain, optimize business value, and enhance customer satisfaction with their IT/OT investments to support meeting their business goals.
Education, Experience & Skills
- BS Degree in Computer Science, Chemical Engineering, Electrical Engineering or equivalent.
- 3+ years delivering industrial control system/infrastructure solutions.
- Must have either of:
- 2 years of DeltaV systems experience (hardware, troubleshooting/RCA, upgrading/patching, and/or virtualization).
- 3 years of other Manufacturing/Laboratory OT systems experience (troubleshooting/RCA, integration, networking and administration, lifecycle management, upgrading/patching).
- 3 years of IT experience as a service provider (virtualization, networking, cybersecurity, troubleshooting/RCA, upgrading/patching).
- Must have 2 years of experience in Life Sciences Industry.
- Familiar with cGMP, GDP, quality/regulatory requirements, FAT/SAT/CQV.
- Demonstrated increasing level of responsibility supporting OT systems.
- Familiar with analog and discrete signaling, virtualization, serial and ethernet communications and hardware, technical drawings including: P&IDs, electrical schematics, loop drawings, network architecture drawings.
- Soft Skills:
- Infinite Leadership mentality and interest in coaching/mentoring
- Collaboration and team work
- Time management and reporting
- Detail oriented, good documentation skills
- Critical thinking and problem solving
- Ability to assess risk through review of documentation and KBAs.
- Applicants should either reside locally or express a willingness to relocate.
- Must be able to travel extensively within the New England region.