Overview
Skills
Job Details
Location: 100% Remote
Client: Leading Telecom Enterprise
Duration: Long-Term Contract
We are seeking a highly seasoned Salesforce Architect with deep enterprise-level architecture experience, preferably within large-scale Telecom environments. This role demands exceptional technical depth, hands-on solutioning capability, and the ability to drive complex multi-cloud Salesforce transformations with minimal guidance. Candidates must demonstrate proven experience influencing executive stakeholders, standardizing architectures across multiple business units, and delivering robust, scalable, and secure Salesforce solutions in fast-changing, highly regulated environments.
Key Responsibilities (Very Tough Criteria)-
Architect and govern end-to-end Salesforce enterprise solutions across multiple clouds (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, CPQ, Telecom OSS/BSS integrations).
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Lead multi-org consolidation, platform modernization, and complex migration programs involving large data volumes.
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Own Salesforce architectural blueprints, integration frameworks, deployment architecture, and system interoperability models for telecom systems.
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Design scalable, event-driven, API-first architectures aligned with TM Forum standards, microservices, and real-time telecom operations.
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Provide technical governance, enforce coding standards, solution quality, and DevSecOps best practices across global teams.
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Drive discovery, requirement workshops, technical roadmap definition, and solution reviews with senior business/IT leadership.
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Lead high-complexity integrations with telecom billing platforms, provisioning systems, identity management, and legacy CRM/ERP stacks.
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Evaluate and optimize performance, security posture, multi-cloud scalability, and compliance with telecom data governance.
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Serve as the final technical authority for solution approvals, production readiness, and architectural risk mitigation.
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10+ years of Salesforce experience with at least 5+ years as a Salesforce Architect.
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Extensive experience in Telecom domain - CRM transformations, OSS/BSS, subscriber lifecycle, order management, and provisioning flows.
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Deep hands-on knowledge of:
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Apex, LWC, Integration Patterns
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API gateways, Mulesoft / Kafka / ESB
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Salesforce Shield, SSO, OAuth, SAML
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Data modeling for enterprise-scale multi-cloud environments
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Proven experience in:
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Architecting 1M+ record data migrations
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High-volume transactional systems
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Master Data Management (MDM) and data governance
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Strong background in CI/CD pipelines (Copado or equivalent) and DevSecOps compliance.
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Ability to lead architecture reviews, guide multiple scrum teams, and present complex solutions to C-level stakeholders.
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Must hold at least four Salesforce Architect-level certifications (e.g., Application Architect, System Architect, CTA highly preferred).
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Salesforce Industries (Vlocity) experience in Telecom.
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Knowledge of TM Forum frameworks (SID, eTOM, TAM).
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Multi-cloud integrations: AWS, Google Cloud Platform, Azure.
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Experience with billing systems: Amdocs, Netcracker, Ericsson, Oracle BRM.
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Excellent communication-must articulate architecture vision to both business and engineering teams.
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Ability to work independently in a fully remote environment with distributed global teams.
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Strong leadership, ownership, and accountability mindset.
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Must handle high-pressure enterprise transformation timelines.
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Detailed resume showing architecture ownership in enterprise Salesforce programs.
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List of Salesforce certifications with URLs.
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Telecom project case studies or architectural summaries (mandatory).
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Rate confirmation and availability.