IT Support Technician

A Large Manufacturing Company in Tilton & Franklin, NH is hiring a Desktop Support Technician to join the team for a great opportunity!
Job Description:

• Provide technical software, hardware, and basic network problem resolution to end users by performing appropriate diagnostics and guiding users through step-by-step solutions on both a hands-on and call-back basis.
• Diagnoses and resolves problems with PCs, local printers, end-user connectivity, software and configuration, email, as well as other hardware and network issues.
• Ensures timely resolution/referral of user problems by understanding the impact to the user and by assigning an appropriate priority and resolution goal.
• Clearly communicates technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed.
• Proposes and implements hardware and software upgrades optimizing systems performance.
• Helps install local area network cabling systems and equipment such as network interface cards, switches, and VPN devices with the network team.
• Manages and updates an accurate IT equipment inventory.
• Maintain spare parts inventory for IT software, hardware, and network printers.

Qualifications:

• 2-3+ years of Desktop Support Technician or relevant experience required
• Will be supporting both plants in Tilton and Franklin, so must have a reliable vehicle for transportation
• Steel toed boots are required
• Work effectively in a Safety-minded industrial manufacturing environment
• Understand business priorities, continuously reconsider the changing list of issues according to those priorities and communicate that list to management
• Transition swiftly between those complex priorities in a fast-paced environment
• Must have a high school diploma or equivalent

**If Interested:
Please apply to the job application and email Derek at Dmautz @teksystems.com
Pay and Benefits
The pay range for this position is $23.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Manchester,New Hampshire.
Application Deadline
This position is anticipated to close on May 16, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.