Overview
On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6+ Month(s)
Skills
Application Development
Interactive Voice Response
Orchestration
Routing
Analytics
Interfaces
Customer Experience
Workforce Management
OAuth
Reporting
Genesys
Cloud Computing
Job Details
We have urgent role of Genesys Cloud Developer | Hybrid. Please revert if you are interested to apply.
Role: Genesys Cloud Developer
Location: Newark, NJ
Type: Contract
Note: Client is open to relocating candidates Work setup can be remote (but the client prefers someone who works on a hybrid setup)
Required Skills: -
- Required Years of Experience: At least 6 years of relevant experience
- Minimum 6 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
- Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect
- Thorough understanding of Genesys Framework, Integration with internal and external components.
- Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies.
- Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)
- Both positions are Genesys focused. They do lots of bots work.
- Their team is looking for someone with hands-on experience with Architect Flows (knows different types of Architect flows and knows how to use those types). If you find a Developer who's strong in Architect flows, please submit them
- Experience with Genesys APIs - what can or cannot be done, everything that comes with architect flows
- No specific language, doesn't need those with workforce management expertise.
- For req#3130-1 Certifications are not required.
Must have a solid background on:
- Genesys Architect Flows, Data Actions, OAuth and Integrations objects
- Genesys Integration with other Ancillary Products
- Genesys Cloud Reporting
- Genesys Cloud APIs
Thanks & Regards
Avnish Rao
Technical Recruiter
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