Ivanti Neurons Administrator/Engineer

Ivanti Neurons Administrator/Engineer
Start Date: ASAP
Location: Remote
Number of Positions: 1
Duration: 22 Weeks Contract
How you will make a difference
Key Responsibilities:

Hands on administration/configuration of Ivanti Neurons ITSM, ITAM, Spend Intelligence and Discovery implementation

Document business requirements for Ivanti Neurons implementation

Design, implement and configure Ivanti Neurons platform including but not limited to incident management, change management, service requests, asset management, software/contract management, configuration management, service management, discovery and reporting

Complete assignments in a multi-environment setting i.e., stage, testing, dev, production

Efficiently work on all daily activities regarding assigned ITSM task and initiatives

Provide guidance on best practices related to Ivanti Neurons platform implementation as well as ITIL and ITAM processes and procedures

Integrate and automate Ivanti Neurons with multiple SAAS platforms for data import/export, task automation, etc. using various methods such as .CSV import/exports, Connectors, Web Hooks, Scripting, etc.

Provide training to Tailored Brands Ivanti administrators and users as needed

What you bring to your new team

5 years and expert level experience administration of Ivanti Neurons ITSM, ITAM, Spend Intelligence and Discovery.

5 years and expert level experience configuring integrations using various methods in Ivanti Neurons (Web Hooks, API, CSV

Extensive knowledge of best practices for Service Management, Hardware Asset Management and Software Asset Management

3 years of experience creating and maintaining technical documentation, business requirements and solution diagrams

Hands on experience in process automation, best practice approach, technology efficiency and effectiveness

Must be detail-oriented, organized and able to work independently to prioritize and execute tasks

Ivanti administration certifications for ITSM, ITAM, Spend Intelligence and Discovery (some required)

Candidates must have experience with integrating Ivanti with Sailpoint.

Outstanding written and verbal communication skills

How you add even MORE value

Bachelor's degree in computer science, Software Engineering, Data Science and or equivalent work experience.

Formal training and/or certifications in ITIL desired

ITIL certifications desired

ITAM certifications desired