Database Administration & Service Specialist

Position Type:

• Contract
• Hybrid (Onsite Presence: Must be onsite at least 2 days per week)

• BS in Engineering or Information Technology or the equivalent of 4 years professional Database Technology experience.
• 4+ years of professional information technology experience pertinent to database operations, progam development knowledge/technologies and database architectures.
• 3+ years supporting database systems - SQL Server, SSIS, SSRS, SSAS, Stored PROCS
• Knowledge/Skills/Abilities:
• Advanced 3+ years:
  • Knowledge of database system service delivery, with a strong customer focus in a complex environment (e.g. multiple deployments, large deployments).
  • Knowledge of database platform activities involving security, systems analysis, change control, maintenance and support responsibilities.
  • Organizational, problem solving and communications skills.
  • Supporting database systems on both the Windows AND Linux,OS.
  • Supporting/programming with database systems.
  • Knowledge of operations in a global/distributed enterprise IT environment.
  • Strong understanding of enterprise operations strategies and protocols.
  • Strong communication skills.
  • Ability to work effectively with anyone with different skill sets, personalities, work styles, or motivation level.
• Intermediate1 to 3 years:
  • ITIL service/process knowledge.
  • Ability to coordinate and solicit well represented opinions and feedback from a group with diverse perspectives to reach a common, best solution.
  • Ability to build trust, find common ground, have empathy, and ultimately build good relationships with people.
  • Knowledgeable and intermediate skills in project management

• Provide operations and project support for various Group database technologies in the Americas region, also acting as operations & product responsible for global Group database products, platforms and tools.
• Administers several critical database topics in support of the Group Database Infrastructure Manager for the Americas.
• Provides operations and/or project consulting for systems requiring database infrastructure.
• Fulfills the operations and/or product responsibility role for various Group database platforms.
• Ensures the quality and operability of database services.
• Maintains proper patch levels for Group database infrastructure, database tools and database hardware.
• Participates in planning and executing database hardware migration and replacement initiatives.
• Produces and maintains documentation relating to existing database products/solutions, and makes suggestions for improving or replacing those products/solutions.
• Assists with structuring/guiding developers as it pertains to database directions.
• Maintains and advocates database security based on Group standards.
• Identifies issues within database platforms, and escalates when appropriate.
• Handles multiple tasks while switching priorities and focus as needed.
• Performs other duties as assigned by operations supervisor.