Customer Engagement Manager - Cloud Migration & Portfolio Management

1. Portfolio and Program Management:
   • Manage multiple migration projects simultaneously across strategic customer accounts
   • Develop portfolio-level roadmaps and migration strategies
   • Balance resources effectively across multiple concurrent migration initiatives
   • Implement/Build standardized processes and templates to ensure consistency across the portfolio
2. Strategic Advisory:
   • Provide consultative guidance to clients on modernization strategies and cloud adoption frameworks
   • Align cloud migration initiatives with clients' business goals and digital transformation objectives
   • Develop business cases and ROI models for cloud migration at enterprise scale
   • Identify opportunities for innovation and continuous improvement across client engagements
   • Experience developing long-term roadmaps for enterprise cloud adoption
   • Proven track record of identifying cross-project dependencies and critical paths
   • Ability to anticipate and mitigate risks at both project and portfolio levels
3. Technical Leadership:
   • Collaborate with technical teams to understand application landscapes and dependencies
   • Contribute to migration approach discussions, bridging business requirements with technical solutions
   • Support architects in developing practical migration patterns that can be applied across projects
   • Maintain awareness of relevant cloud technologies and migration best practices to facilitate informed decision-making
   • Help translate technical concepts into business terms for effective stakeholder communication
4. Technical Acumen:
   • Familiarity with application portfolio assessment and rationalization tools
   • Understanding of cloud economics and FinOps principles
   • Knowledge of enterprise architecture frameworks (TOGAF, Zachman)
   • Familiarity with containerization, microservices architecture, and serverless computing
5. Analytical Skills:
   • Strong data analysis abilities to evaluate application portfolios and prioritize migration waves
   • Experience using quantitative methods to assess migration complexity and effort
   • Ability to create decision matrices for migration strategy selection
   • Proficiency in developing business cases with TCO/ROI calculations

Why Join Us:

• Be part of a rapidly rising, global technology innovator whose platforms and services are engaged by Fortune 1000 companies and industry leaders such as Microsoft & Amazon.
• Immerse yourself in a culture where creativity is celebrated and encouraged.
• Engage in thrilling projects and opportunities for your professional growth.
• Contribute to our quest to redefine the industry.
• Competitive compensation and benefits with occasional distinctive benefits that set us apart.

Who you are:

• 14-16 years of experience with 7+ years of Program management
• 14 plus years of IT Infrastructure experience
• Experience in managing large-scale cloud migration projects.
• Knowledge of IT infrastructure, networking, and security principles.
• Experience with Migration, Modernize and DevOps practices and tools.
• Familiarity with compliance and regulatory requirements related to cloud computing
• Minimum of 7 years of experience in project management, with a focus on cloud computing and migration projects.
• Extreme familiarity with Cloud Adoption framework and Well Architected Framework
• Strong analytical skills, business-focused and passionate about the customer experience.
• Must be able to work in a dynamic work environment.
• Excellent communication skills, resourcefulness, and ingenuity in solving problems.
• Ability to work with minimal supervision while managing a variety of responsibilities.
• Technical Skills: Proficiency with cloud platforms (e.g., AWS, Azure, cloud architecture, and cloud services.
• Project Management Skills: Proficiency in project management tools (e.g., MS Project, Jira, Trello) and methodologies (e.g., Agile, Waterfall).
• Certifications: PgMP and/or PMP. AWS Solutions Architect (Pro/Associate), Preferred - Azure Solutions Architect, or Google Cloud Platform Professional Cloud Architect

Education:

• Bachelor's degree in Computer Science, Electrical Engineering, or related field.