Technical Architect - Remote

Title: Technical Architect - Remote

Mandatory skills:

WAN, LAN,
cloud environment, cloud filtering, cloud access solutions,
vulnerability management solutions, end point protection solutions,
QoS, NAT, routing, split tunneling, static routes, EIGRP, DMVPN, 802.1x,
Firewall, Firewall configuration, Firewall management, Firewall support,
PN, Cybersecurity, Network monitoring,
firewall clusters, routers, switches, CJIS, SSO,
data compliance risk, technical architecture, data flows, security systems, test systems,
network specifications, systems specifications, technology solution, performance requirements,
business requirements, budget requirements, user requirements, process requirements,
emerging technologies, emerging tools, emerging framework,
technology infrastructure, information systems, information security, application delivery,
cloud services, datacenters, networking, data, communications, security, storage platforms,
Analysis, scalability, security, documentation, budget, monitor, design, collaboration, communication,
cloud storage, network infrastructure, data compliance, data archiving, network performance, user experience,
technical expertise, technical configurations, security solutions, case management software, security architecture,
business goals, business applications, information systems, security, application delivery, security configurations,
change management, quality assurance, cloud authentication, technical process, business process, security standards,
Develop, continuous improvement, collaboration, implement, monitor, design, plan, document, tickets

Description:

The client is recruiting a Technical Architect II to fill a key technical and business role on the team. This is an exciting opportunity to adapt your skills to evolve and support our infrastructure, application, process, and security architecture. This position is considered remote and will require periodic on-site work.

Position Summary:
Design, implement, and support client's technology infrastructure. Provide frameworks for information systems, security, and application delivery. Understand user and process requirements and ensure those requirements can be achieved through the current and proposed technical architecture. Monitor technological advancements to support continuous improvement and alignment with standards and emerging business requirements. Understand the interactions, data flows, and security between systems and services within the environment, and evaluate the impact of changes. Analyze and test systems to ensure performance, reliability, security, and scalability meet operating standards. Maintain documentation of networks and systems to support maintainability and continuity. This position requires multiple disciplines with experience in cloud services, on-premises datacenters, networking, data, communications, security, storage platforms, and monitoring. Combined with technical expertise, this position requires frequent team and customer consultations on technical configurations and escalated requests, all contributing to the effective use of the architecture to enable the Bureau s business goals.

The client supports core business applications, infrastructure, networking, computer, storage, data, and security solutions for the client s offices. Develops, maintains, and enhances the client s office s case management software, PROTECT. This system is mission-critical and provides secure communications and paperless workflows in DA offices and integrates data from various client justice partners. PROTECT s modernization, which is currently underway, is a major project and will be an important collaboration in this position s work portfolio.

Position s skill requirements and preferences with a minimum of 4 to 5 years of experience.

REQUIRED:
Design, build, support, and secure on-premises and cloud hosting environments.
WAN / LAN configurations on routers and switches. QoS, NAT, routing, split tunneling, static routes, EIGRP, DMVPN, and 802.1x.
Firewall configuration, management, and support. Including firewall clusters, router-based firewalls, and VPN concentrators.
Cybersecurity skills, including knowledge of cloud-based filtering and access solutions, vulnerability management solutions, and end-point protection solutions.
Network monitoring tracking uptime, latency, and throughput. Analyze trends to build cases for change to enhance performance, scalability, and security.
Create and maintain documentation of detailed network and systems specifications for technology solutions that meet budget, scalability, and performance requirements.
Monitor and document data compliance risk on systems and workflows to ensure policy levels are maintained.
Evaluate and recommend new and emerging technologies, tools, and frameworks and assess their suitability for the bureau s budget and business requirements.
Collaborate with the client team and customers to develop proposals, provide escalated support, and gather feedback and maintain priorities.
Strong written and oral communication skills.

STRONGLY PREFER:
Planning and executing technical projects, including change management, communication, and quality assurance.
Experience with cloud and on-premises based authentication, SSO, and implementing role-based security configurations.
Client compliance requirements.
Experience with data security, governance, and education practices.
Experience with automating technical and business processes.

Example Responsibilities:
Designing and Planning:
Design an approved sensitive data local and cloud storage solution. Collaborate with the teams on an implementation methodology and ensure the solution meets the established data compliance levels for transit, storage, and access. Incorporate testing and administration recommendations and document the solution.
Plan a multi-site network infrastructure change designed to improve bandwidth and cybersecurity posture and evaluate long term data archiving options. Work with the PROTECT application team to evaluate performance outcomes and make recommendations where applicable.

Execution and Installation:
Plan and execute a multi-site network infrastructure upgrade that includes hardware specifications, configurations, and connectivity to systems supporting sensitive data. Test to confirm that all hardware and software changes fully meet business requirements.

Operations and Support:
Perform network performance and reliability monitoring. Trend data to analyze performance and substantiate changes in service levels at locations with bandwidth and latency constraints. Prioritize recommendations based on available service options that meet performance, budget, and user experience expectations.
Be a subject matter expert on escalated tickets from the help desk. Include the customer in all relevant communications and document resolutions on the support ticket.

Security:
Implement routine evaluations of available and adopted cybersecurity solutions. Stay current with implemented feature sets and configurations and present recommendations to the client that support improvements.
Configure, support, and test systems that interact with and store sensitive data. Ensure that all related systems maintain compliance with applicable security standards. Document design and implementation of the secure solution. Ensure compliant data is encrypted in transit and at rest and related storage services are architected to support governed access.

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008