Overview
On Site
Depends on Experience
Full Time
Skills
Avaya
BICSI
TELECOM
Private Branch Exchange
cabling
network hardware
site surveys
test equipment
VOIP
troubleshooting
Job Details
Telecom Technician
Location: Rockville, MD (some travel within Montgomery County)
Duration: Multi-Year Contract
Local Government Client is seeking a contractor to supplement existing telecommunications staff responsible for supporting the County s telephone network and associated systems.
General tasks include:
Repairs, moves, adds, changes, site surveys, low voltage cabling installs and testing.
After hour emergency response services
Service Ticket management
Documentation updates
Coordinate services with vendors: Avaya , EIA (Electrical Contractor) and Verizon (Centrex Lines, T1 s, SIP)
Qualifications/Experience:
Three (3) years experience in a telecommunications field performing work related to moves adds and changes associated with a Private Branch Exchange (PBX), telephone platform.
Experience in troubleshooting, evaluating, testing, and implementing software to support the Avaya CM6 platforms to include associated media Gateways and adjuncts.
Experience in troubleshooting and resolving telecommunications PBX network hardware issues.
Knowledge of Avaya Definity, CM6, Session Manager and CMS.
Familiarity with EIA/TIA or BICSI installation standards.
Experience with VOIP and Data Networking
Experience with SharePoint, Microsoft office and Microsoft Exchange
Experience with PRI, T1, and SIP signaling protocols.
Avaya CM6
G650, G600, G350, G700 Media Gateways
Avaya ASA
Avaya AES
Avaya SBC
Executone Key Systems
CMS
Low Voltage Cable installation and testing
Education:
Completion of an accredited two-year undergraduate, certificate or trade school program, which provided training in the installation and maintenance of telecommunications systems.
After Hours Support:
Contractor would be responsible for occasional on-call emergency response services outside normal business hours (5:00 pm 8:30 am Monday-Friday). This time is estimated to be:
Four Hours on Weekends and Holidays.
Providing call-back within 30 minutes of initial call.
The County will provide detailed instructions regarding what type of calls require action outside of normal business hours.
Other:
Technicians must have vehicle to be able to respond to County sites.
Technician must have telephone test equipment to include but not limited to:
Butt set
Punch down tools
Wire mapping test set