SAP NetWeaver Admin/Support - Remote

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Hana DBA

Job Details

Duration :12+ Months

Senior resource 12-15 years work experience

SAP NetWeaver admin/support resource requirements

  • SAP Basis admin with experience in managing Hana DB, 8 or more years in SAP administration, would be responsible for providing support and manage, monitor SAP applications running on HANA db, ASE, SQL Server databases.
  • Provide user support, manage major incident calls, document the issues, solution and complete root cause analysis report.
  • Willing to receive, make and join calls with <> resources worldwide, support during weekends, assist during maintenance windows, project golive.
  • Support during Eastern time zone
  • Experience in managing sap jobs directly in SAP and in Redwood job scheduler
  • Experience in setting up printers.
  • Install manage SAP Java systems, upgrade, patch and work with DBA and infrastructure team.
  • Follow change management process, work with other service providers.
  • Knowledge in SAP Solution manager alert configuration and charm process.
  • Provide oncall support, monitor service tickets, incidents respond and maintain sla. Respond to emails and messages.
  • Knowledge in SAP BTP, Fiori, Enterprise Portal, NWDI
  • Experience using trace utilities and analyze log file, HANA studio, DBA cockpit, analyze and dumps for memory and CPU consumption, provide solution to issues.
  • Experience in setting up, managing Disaster Recovery system for SAP Hana, SQL Server, MaxDB SAP Content servers
  • Work with Project Managers to understand any unique SAP Basis requirements and provides solutions in implementing required changes into our current <> SAP system.
  • Evaluate proactively upcoming projects and look for threshold issues where changes would be made to facilitate the new requirements without impacting current user load
  • Responsible for proactive evaluation of current system and business processes to provide capacity planning, efficiency and process improvements.
  • Involved in SAP GUI rollouts and management.
  • Facilitate the execution and management Solution Manager.
  • Document and troubleshoot SAP interfaces, issues and solution applied.
  • Participate in the exchange of ideas and information within the department.
  • Provide regular updates to appropriate managers.
  • Drive continuous improvement through trend reporting analysis and metrics management.
  • Assure that procedures and work instructions are efficient and not redundant.
  • Offer new ideas and suggestions for improvement. Identify and implement new practices after discussion and management approval.
  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
  • Confewith reporting manager on complex or unusual situations.
  • Exchange knowledge and information with other <> facilities to ensure best practices are shared throughout the <> organization.
  • Ensure 10% adherence to all company policies, procedures (i.e. Health, Safety and Quality) and regulations associated with this position and as directed by supervisor.
  • Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to <> or customer specific and to IT systems
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