Overview
On Site
BASED ON EXPERIENCE
Contract - W2
Contract - Independent
Contract - 12+ mo(s)
Skills
IT Infrastructure
Network
IT Service Management
Marketing Intelligence
MI
Artificial Intelligence
Recruiting
Cloud Computing
Testing
CMMI
ISO 9000
Problem Solving
Conflict Resolution
Root Cause Analysis
Customer Service
Management
Communication
Attention To Detail
Data Link Layer
Network Layer
Cisco Wireless
Cisco Unified Communications Manager
Optical Fiber
Telco
Microsoft Windows
Active Directory
Disk Imaging
Microsoft SCCM
Servers
Computer Hardware
Service Management
Problem Management
ITIL
Cisco
Computer Networking
DNS
Dragon NaturallySpeaking
DHCP
TCP/IP
UDP
Firewall
Microsoft SQL Server
Database
UPS
HVAC
Cabling
Wireless Communication
Cisco Certifications
Routing
Switches
Project Management
SANS
Job Details
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!
Please visit us at to know more.
- to view all of our open opportunities and to learn more about our benefits.
Please visit us at to know more.
Requirements:
Qualifications/ What you bring (Must Haves)
- Excellent troubleshooting, problem solving & root cause analysis skills.
- Exceptional customer service.
- Candidate should be able to work under pressure.
- Self-starter and be able to follow defined corporate processes & policies.
- Strong team worker, with excellent organization & time management skills.
- Professional demeanor with excellent written/verbal communication skills.
- Must possess a high level of quality and attention to detail.
- Ability to lift 50 lbs.
- Ability to work flexible hours and overtime.
- Ability to climb ladders and staircases to access IT equipment.
- Knowledge of the following: Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco Unified Communications Manager, IT Cabling Infrastructure (Fiber, Copper, Telco), Windows 11, Windows Servers, Windows Active Directory
- Working knowledge/experience of PC imaging tools (SCCM), diagnosis and remote-control tools.
- Working knowledge/experience supporting Hardware and cabling for servers and other Data Center hardware appliances
- Experience in Service Management, Change Mgmt., Outage & Problem Management and other ITIL-based best practices.
- Working knowledge of Cisco standard protocols and other IT network technologies including but not limited to: DNS, DHCP, TCPIP/UDP Firewall Rules
- Basic understanding of SQL Server databases (Application Connectivity/Configuration) knowledge is a plus.
- Data Center and site infrastructure (Power/UPS, HVAC, cabling, etc.) knowledge/proficiency is preferred.
- CCNA Wireless and CCNA Routing and Switching certifications are plus.
- Project management skills a plus.
- to view all of our open opportunities and to learn more about our benefits.
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