Technical Operations Lead Enterprise File Transfer (EFT or MFT)

Overview

Remote
Accepts corp to corp applications
Contract - W2
Contract - 1 year

Skills

EFT

Job Details

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years.

Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.


100% Remote
Technical Operations Lead Enterprise File Transfer (EFT or MFT)

The Technical Operations Lead is responsible for overseeing the daily operations, reliability, and performance of critical IT infrastructure and services for Enterprise File Transfer. This role will lead a team of technical professionals, ensuring operational excellence, high availability, and compliance with security and regulatory standards. The ideal candidate will have hands-on experience with Enterprise File Transfer solutions and architectures and a strong background in IT operations management.

Core Competencies:

Innovative & Strategic thinking

Vendor relationship management

Customer focus

Relationship building

Leadership qualities

Key Responsibilities:

Lead and mentor a team of operations / system engineers, fostering a culture of accountability, attention to detail, and continuous improvement

Oversee the day-to-day operations, monitoring, and optimization of core infrastructure services supporting Enterprise File Transfer

Design, implement, and maintain enterprise file transfer solutions, with a preference for experience in Globalscape and MOVEit environments

Develop and enforce operational policies, procedures, and best practices to ensure system reliability, stability, and best practices

Collaborate with cross-functional teams to support business initiatives, troubleshoot complex issues, and drive root cause analysis for incidents

Manage change control, incident response, and problem management processes

Essential Functions:

7+ years of experience in IT operations, with at least 2 years in a technical leadership or supervisory role

Strong leadership, interpersonal, and communication skills

Customer service based mindset

Self-motivated and able to meet objectives with little or no direct supervision

Team player / team leadership

Consistently provide innovative ideas to solve complex problems

Perform platform, systems, and applications troubleshooting

Team and vendor collaboration and management

Efficient transition of solutions from engineering to operations and support

Participate in rotational 24x7 on call 3rd /4th level support

Participate in design / architecture reviews of systems and future systems planning

Preferred:

Proven experience with enterprise file transfer solutions; preference given to candidates with hands-on experience in Globalscape and/or MOVEit

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.