Overview
On Site
Depends on Experience
Full Time
Skills
Customer Relationship Management (CRM)
Collaboration
Communication
Criminal Justice
Customer Service
Organizational Change Management
Performance Management
Preventive Maintenance
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Visio
Analytical Skill
Legal
Management
Media
Microsoft Excel
Partnership
FOCUS
Project Management
Public Relations
Research
Staff Management
Training
VSP
Job Details
Candidates must be willing to interview on site and work in person.
The incumbent will analyze complex Virginia State Police (VSP) and criminal justice policies, processes and computer systems, and will use this information to evaluate automated and manual processes, staff workloads, skills, training needs and other factors to improve efficiency, accuracy and customer services. In addition will:
Advanced computer skills are required that aligns with the Job Description. In addition, strong analytical skills; ability to create and manage project schedules; ability to research state laws and policies; experience with organizational change management; customer relations skills; good verbal and written communication skills; ability to manage several projects simultaneously; and proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook).
Skill
Research state laws, policies and processes, in partnership with VSP legal staff, management and staff to ensure that staff and persons eligible to receive VSP services are accurately informed.
Lead the implementation of policies, processes and computer systems.
Apply organizational change management practices, with an emphasis on effective communications, building stakeholder trust and measuring performance with a focus on improving operational performance and customer services.
Plan, coordinate and conduct communications with customers and other stakeholders as part of a larger effort to improve customer services and to roll out new VSP services.
Plan and coordinate the creation of public websites and other media, in partnership with VSP public relations staff, to inform the public about VSP services.
Perform other duties as assigned.
The person selected for this position will work full-time onsite at Virginia State Police Headquarters, 7700 Midlothian Tpke, North Chesterfield, VA 23235. Working hours are Monday through Friday, 8:30am to 5:00pm, excluding state holidays.
Knowledge, Skills, and Abilities
Skill
Required / Desired
Amount
of Experience
Advanced computer skills are required that aligns with the Job Description
Required
8
Years
strong analytical skills
Required
8
Years
ability to create and manage project schedules
Required
8
Years
ability to research state laws and policies
Required
8
Years
experience with organizational change management
Required
8
Years
customer relations skills
Required
8
Years
good verbal and written communication skills
Required
8
Years
ability to manage several projects simultaneously
Required
8
Years
proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook)
Required
8
Years
Please list city/state where candidate is located. LOCAL CANDIDATES STRONGLY PREFERRED. If you put Richmond, then upload a copy of their driver's license with name and local address under the Reference Tab to confirm.
Is your candidate comfortable with an ON-SITE interview and working ON-SITE 4-5 days/week? If not, DO NOT SUBMIT!!!
Must be able to pass the VSP Fingerprint criminal background check if selected.
In what City and State is your Candidate located?
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.