Desktop Support

Overview

On Site
Depends on Experience
Contract - W2
No Travel Required

Skills

Desktop Support

Job Details

Desktop Support

Lancaster PA onsite

Contract / Contract to Hire

Onsite in Lancaster PA
Must be comfortable working in a Manufacturing environment. Mfg huge plus
Mostly supporting Dell Laptops, Windows 11, Office 365 and various other software on desktops. (AutoCAD, Access, Servicenow etc).
Installation and Supporting desktops for approximately 500 users at the site,
On call every 3 weeks.
Looking for 2 years of experience. Tech degree Associates or Bachelors a plus. HS diploma required.

Skills

Requirements: Deskside support experience and Basic troubleshooting skills including: hardware, software, printing, networking, file shares, etc. Windows 11 experience ability to resolve Windows 11 Operating System Issues and Errors Proficient in the latest Microsoft Office Applications (Office 365) Service Now or related ITSM ticketing tool experience Printer support can include various brands of printers, various types of scanners Familiarity with Microsoft Active Directory Experience with computer asset tracking Experience with user ID creation Some experience with support and administration of network phones (VoIP system). Understanding of Cortex Virus Scan software Ability to work with multiple platforms, devices, etc. Ability to research and resolve technical issues and know what to do next and/or when to escalate for help Ability to walk and bend and perform labor-related duties of connecting computer equipment Ability lift up to 50 lbs. when moving electronic equipment Ability to maintain and abide with compliance activities driven from a central compliance group Ability to communicate technical information to non-technical audiences Must be amenable with doing Overtime or off-hour work when needed Strong sense of customer service Good organizational skills Excellent Verbal and Written Communication Skills Ability to multi-task Team-oriented / team player And other duties as requested.

Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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