Vice President, Process Excellence Solution Architecture

Job Classification:
Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy

Position Overview
We are seeking a dynamic Vice President, Process Excellence Solution Architecture who combines deep technical expertise in automation and AI with a strong process engineering mindset. This role requires someone who can design comprehensive technology solutions while maintaining a systematic enterprise approach to optimizing business processes and operational efficiency.

Location: Newark, NJ hybrid (minimum 3 days/week in office)

Key Responsibilities

Solution Design & Architecture

• Design and architect end-to-end technology solutions that integrate automation, AI, and emerging technologies to solve complex business challenges
• Develop technical roadmaps and solution blueprints that align with organizational goals and process optimization objectives
• Create detailed system integration plans that ensure seamless connectivity between existing and new technology platforms
• Lead proof-of-concept development and measurable validation of proposed solutions

Process Engineering & Optimization

• Apply process engineering principles to analyze current state workflows and identify opportunities for automation and improvement
• Design optimized business processes that leverage technology capabilities while maintaining operational excellence
• Develop metrics and KPIs to measure process performance and solution effectiveness
• Collaborate with stakeholders to map process flows and identify bottlenecks or inefficiencies

Technology Leadership

• Evaluate and recommend automation tools, AI/ML platforms, and emerging technologies based on business requirements
• Stay current with industry trends in robotic process automation (RPA), business process automation (BPA), intelligent automation, machine learning, cloud computing, agentic technologies and overall digital transformation
• Provide consultative technical guidance to development teams and ensure adherence to architectural standards
• Conduct technology assessments and feasibility studies for proposed initiatives with deep stakeholder collaboration, including comparative analysis of total cost to own (TCO) proposed solutions
• Partner with business leaders, process owners, and IT teams to understand requirements and constraints
• Facilitate workshops and design sessions to gather requirements and validate proposed solutions
• Present solution concepts and technical recommendations to executive leadership
• Serve as a bridge between technical teams and business stakeholders

Required Qualifications
Education & Experience

• Bachelor's degree in engineering, Computer Science, Information Systems, or related field
• 7+ years of experience in solution architecture, systems integration, or process engineering
• 5+ years of hands-on experience with automation technologies and AI/ML implementations

Technical Expertise

• Strong understanding of process engineering methodologies (Lean, Six Sigma, BPM)
• Extensive experience with automation platforms (RPA tools like UiPath, Blue Prism, Automation Anywhere)
• Proficiency in AI/ML technologies, including natural language processing, computer vision, and predictive analytics
• Knowledge of cloud platforms (AWS, Azure, Google Cloud Platform) and their AI/automation services
• Deep understanding of evolving business technology trends, including competitive landscape and performance of hyper scalers and niche market players
• Experience with integration technologies, APIs, and middleware solutions
• Understanding of data architecture, databases, and data pipeline design

Process & Analytical Skills

• Proven ability to analyze complex business processes and identify optimization opportunities
• Strong problem-solving skills with a systematic approach to solution design
• Experience with process modeling tools and methodologies
• Ability to quantify process improvements and demonstrate ROI

Soft Skills

• Excellent communication skills with ability to explain technical concepts to non-technical audiences
• Strong project management and organizational skills
• Collaborative mindset with experience working in cross-functional teams
• Change management experience and ability to drive adoption of new technologies
• Seasoned executive presence and consultative approach to drive strategic informed enterprise decision making

Preferred Qualifications

• Master's degree in engineering, Business, or Technology field
• Professional certifications in process improvement (Six Sigma, Lean) or solution architecture
• Experience with low-code/no-code platforms and citizen development initiatives
• Knowledge of industry-specific regulations and compliance requirements
• Previous consulting or client-facing experience

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $171,500.00 to $232,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programsincluding up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

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