Deskside Support Technician

Overview

On Site
USD27 - USD28
Full Time

Skills

Deskside Support Technician

Job Details

job summary:

We are looking for a highly-motivated technician looking to support end-users in a fast paced environment.


Helpdesk, End-User support, Desktop Support Technician




location: Omaha, Nebraska

job type: Contract

salary: $27 - 28 per hour

work hours: 8am to 5pm

education: High School



responsibilities:

#L1-CC1


Required Skills -


Helpdesk, End-User support, Desktop Support Technician


Job Duties -


Install, Configure And Troubleshoot Both In-House And Third-Party Applications


Install Configure And Troubleshoot Computer Hardware On Laptops And Desktops


Configure And Support Mobile Devices Including iPhones, iPads And Other Peripheral Devices


Image, Configure And Deploy Desktops And Laptops To End Users


Engage With And Escalate Tickets To Senior Technicians


Work With Other IT Teams On Projects And Cases


Other Physical Work On Site When Needed (Deploy/Move Equipment, Etc.)


Troubleshoot Connectivity Issues With Users Onsite and Remote


Setup, Configure And Troubleshoot Virtual Machines


Complete Other Tasks As Necessary


Support The IT Walkup Area Where End Users Come to Get Their Issues Resolved


Job Requirements -


- 1+ years experience in an IT support environment


- Strong Organizational Skills


- Strong Interpersonal Skills


- Strong Customer Service Skills


- Strong Team Mentality


- Strong Annotation Skills


- Strong Problem-Solving Skills


Desired Skills & Experience -


Experience With ServiceNow Is a Plus


IT Certifications Are a Plus


Completed Training Courses/Boot Camps Are a Plus




qualifications:

1+ years experience in an IT support environment


- Strong Organizational Skills


- Strong Interpersonal Skills


- Strong Customer Service Skills


- Strong Team Mentality


- Strong Annotation Skills


- Strong Problem-Solving Skills




skills: 1+ years experience in an IT support environment


- Strong Organizational Skills


- Strong Interpersonal Skills


- Strong Customer Service Skills


- Strong Team Mentality


- Strong Annotation Skills


- Strong Problem-Solving Skills


Desired Skills & Experience -


Experience With ServiceNow Is a Plus


IT Certifications Are a Plus


Completed Training Courses/Boot Camps Are a Plus






Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.