VOIP Technician // Kings Point, NY

Overview

On Site
Contract - W2
Contract - Long Term

Skills

VOIP
POTS

Job Details

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.

TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.


I am Kishore Senior Talent Acquisition Specialist with TechnoGenInc, we are looking to hire a Talented Professional with below skill set to work with one of our clients and came across your profile and wondering if you might interested or exploring the job market, if so, Please share me your resume at

Telecom/VOIP Technician

Location: On-Site at Kings Point, NY

Type: Contract to Hire

1-3 years' experience managing telco/VOIP equipment and running network cables/drops. Knowledge of Cisco call manager and Cisco Unity VM. Program and trouble shoot VOIP phone and telecom issues. Administer licensing and users on call Manager. Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines. Perform network cable pulls and install network drops. Work with the network team in resolving network, wireless and VoIP issues. Resolve trouble tickets with Help-Desk team with end-to-end resolution. Maintain and support tributary equipment belonging. Basic physical layer troubleshooting for Network Switches and fiber connections. Support Wireless access points and WAP installations.

Job Description

  • Knowledge of Cisco call manager and Cisco Unity VM
  • Program and trouble shoot VOIP phone and telecom issues
  • Administer licensing and users on call Manager
  • Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines
  • Perform network cable pulls and install network drops
  • Work with the network team in resolving network, wireless and VoIP issues
  • Resolve trouble tickets with Help-Desk team with end-to-end resolution
  • Basic physical layer troubleshooting for Network Switches and fiber connections
  • Support Wireless access points and WAP installations


Qualifications

  • 1- 3 years' experience working with VOIP Call manager
  • 1-3 years' experience with Network and wireless equipment
  • 1-3 years' experience performing network cable pulls, network drops and fiber connectivity troubleshooting
  • 1-3 years' experience working with ISP, demarc, fiber, POTS, and Fax line connections
  • CCNA or VOIP certification preferred
  • Attention to Detail able to efficiently process individual tasks quickly and accurately
  • Integrity ability to be honest and maintain strong moral principles
  • Procedure Development ability to develop, maintain and drive standardized processes, procedures and workflows through the organization
  • Attitude - driven to constantly learn and adapt to new technologies and solutions
  • Interpersonal Skills - be a master of all interactions and communication with co-workers, vendors, faculty/Staff and Students
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