TC - FSO / CSM

  • Posted 1 day ago | Updated 1 day ago

Overview

Remote
$90 - $110
Contract - W2

Skills

FSO
CSM

Job Details

  • Certification: Must have Active Certified Implementation Specialist (CIS) CSM and FSO

    We are seeking a highly experienced Senior Technical Consultant with deep expertise in the ServiceNow platform, particularly in Financial Services Operations (FSO) and Customer Service Management (CSM).

    In this role, you will lead end-to-end technical implementations, drive architectural decisions, and work closely with clients to deliver scalable, high-impact ServiceNow solutions.

    This is a hands-on technical leadership role ideal for a ServiceNow expert looking to architect and deliver complex enterprise solutions while mentoring development teams and influencing platform strategy.

    Required Skills & Experience:

    • 8 10 years of hands-on experience with the ServiceNow platform in complex, enterprise-scale environments.

    • 5 15 years overall IT industry experience, including consulting or enterprise application delivery.

    • Proven expertise in implementing and customizing modules such as FSO, CSM, and ITSM.

    • Strong experience with Glide APIs (GlideRecord, GlideForm, GlideAggregate, etc.).

    • Deep knowledge of core ServiceNow components: Business Rules, UI Actions, Client Scripts, ACLs, Flow Designer, Import Sets, and Transform Maps.

    • Strong understanding of FSO-specific use cases, data models, financial workflows, and workspace configurations (Banking/Insurance a plus).

    • Experience setting up and managing MID Servers, integration orchestration, and real-time data exchange mechanisms.

    Certifications (Must-Have)

    • ServiceNow Certified System Administrator

    • Certified Implementation Specialist (CIS) CSM (Must), FSO (Must)

Apply today!
Cindy Wing
Lenmar Consulting, Inc.
1440 Plaza Five
Harborside Financial Center
Jersey City, NJ 07311
T:

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