Business Analyst

Job#: 2082889

Job Description:

Business Analyst - Data Services

Email Julissa at to apply!

Our client is seeking a Business Analyst to join its Enterprise and Technology Division within the Data Services Branch. This organization manages the investment of billions in public funds and administers benefits for hundreds of thousands of public sector employees, including state workers, law enforcement, municipal employees, and educational support staff.

Location: Remote but must be within 2 hours of Frankfort, KY

The Data Services Branch is responsible for designing and implementing solutions to address complex business challenges. The team acts as a liaison between business users and technical staff to identify problems, develop solutions, and streamline processes to enhance service delivery.
Key Responsibilities

• Lead smaller-scale design projects, including facilitating design meetings, gathering and analyzing data, and documenting requirements.
• Collaborate with development and technical teams to support the implementation of new features and system enhancements.
• Assist in backlog prioritization and support product owners by writing acceptance criteria and test cases.
• Conduct thorough testing of system changes, including writing, executing, and documenting complex test scripts.
• Research and recommend solutions for production issues.
• Troubleshoot and assess the criticality of issues raised by business teams.
• Fulfill data requests and corrections using both business knowledge and technical tools.
• Analyze proposed legislation for potential operational impact.
• Create and maintain process documentation.

Desired Qualifications

• Minimum of 4 years of experience in business analysis, including requirements gathering, process and software design, documentation, and QA testing.
• Proven experience leading design sessions with both business and technical stakeholders to implement and prioritize application enhancements.

Required Skills

• Proficiency in Microsoft Office Suite (Teams, Outlook, Excel, Word, PowerPoint)
• Strong verbal and written communication skills, especially in conveying technical information clearly
• Excellent organizational skills, including the ability to manage multiple priorities and coordinate resources effectively
• Self-motivated with the ability to work independently and provide regular updates
• Collaborative mindset and willingness to contribute to team goals

Preferred Skills

• Experience with Microsoft Azure DevOps
• Familiarity with Microsoft SQL Server Management Studio and Report Builder
• Proficiency in Microsoft Visio
• Understanding of Agile Software Development Life Cycle and Scrum framework

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.