Telecommunications Specialist

  • Raleigh, NC
  • Posted 6 hours ago | Updated 6 hours ago

Overview

Hybrid
Up to $34
Contract - W2
Contract - 12 Month(s)
10% Travel

Skills

LAN
WAN
servicenow
VPN

Job Details

Job Title: Telecommunications Specialist
Location: Raleigh, NC / Hybrid 2 days a week
Duration: 12+ Months
We are seeking a Telecommunications Specialist to provide technical support to Telecommunications services, to include various initiatives and projects such as WAN, LAN, VPN, Wiring LAN Infrastructures, and Wireless Environment, etc. You will join the team and perform data analysis, capture and review of metrics, and provide reports to management. This position will also
Basic Qualifications:
  • Associate's Degree and a minimum of 3 years of IT work experience; or additional 2 years of work experience can be substituted for the degree
  • Minimum of 3 years of applicable network experience and support
  • Strong knowledge of networking including SD-WAN, data circuits, network troubleshooting
  • Strong customer service experience
  • Experience with ServiceNow
  • Proficient with MS Office Suite, especially Excel and Teams
  • Strong project coordination skills and ability to manage multiple activities simultaneously
  • Troubleshooting knowledge of router, switch, and modem connections and setup
  • Remote connections using VPN, Putty, and/or SSH
  • Prior T2 network support experience is a plus
  • MUST be flexible and willing to work on-call, overnights, and weekends as needed
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