Overview
Skills
Job Details
Senior ServiceNow Developer / Architect 2 (Openings)
Remote 100%
6+ Months
Work Authorization:
- Must be authorized to work in the U.S.
- Must be able to pass a background check applicable to state government projects.
Job Description:
We are seeking a Senior ServiceNow Developer with architectural experience to support state government initiatives focused on modernizing and optimizing IT service delivery. This individual will play a key role in designing scalable, secure, and efficient ServiceNow solutions while also leading development efforts across various modules and integrations.
The ideal candidate brings 10+ years of experience in enterprise IT, with 5+ years focused on ServiceNow development and hands-on exposure to platform architecture, governance, and best practices. This is a high-impact role requiring both deep technical expertise and the ability to collaborate effectively with IT leadership, business stakeholders, and other architects.
Key Responsibilities:
- Lead the design, development, and implementation of complex ServiceNow solutions across the platform.
- Serve as a subject matter expert for the ServiceNow platform, advising on architectural decisions, governance, and long-term scalability.
- Develop and maintain custom applications, workflows, integrations, and automation using ServiceNow best practices.
- Drive platform enhancements in alignment with business goals and compliance standards specific to public sector environments.
- Collaborate with stakeholders to translate requirements into technical designs and actionable development tasks.
- Integrate ServiceNow with third-party systems and tools using REST, SOAP, MID Servers, and Integration Hub.
- Establish and maintain development standards, code repositories, and documentation for ongoing support.
- Mentor junior developers and contribute to overall platform maturity and knowledge-sharing.
- Stay current with new ServiceNow releases and evaluate opportunities to leverage new capabilities.
Required Qualifications:
- 10+ years of overall experience in enterprise IT environments, including application development and system integration.
- 5+ years of hands-on experience with ServiceNow development, including scripting, configuration, and custom application development.
- Proven experience contributing to or leading platform architecture and strategic design initiatives.
- Proven experience leveraging the Common Service Data Model (CSDM) across the platform to capture technical and business environments.
- Ability to collaborate with IT and business stakeholders to define and govern the Configuration Management Database (CMDB).
- Proficiency in JavaScript, Glide API, Flow Designer, Service Portal, and UI/UX customization.
- Strong understanding of ITIL practices and experience working within Agile/Scrum teams.
- ServiceNow Certified System Administrator (CSA) required.
- At least one advanced certification (e.g., Certified Application Developer, Implementation Specialist, or Certified Technical Architect).
Preferred Qualifications:
- Experience working on state or local government IT projects or regulated public sector environments.
- Familiarity with data security, accessibility, and compliance standards applicable to government systems (e.g., FedRAMP, HIPAA, CJIS).
- Experience leading teams or serving as a technical lead across enterprise ServiceNow initiatives.