QA Engineer/Analyst

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

ISTQB

Job Details

Job Title: QA Engineer/Analyst

Location: Rolling Meadows, IL - Hybrid

Duration: Long Term Contracts

***Only W2 Contracts***

Role Summary

As a QA Engineer/Analyst at Gallagher, you will be responsible for designing, executing, and maintaining quality assurance processes and testing efforts for software, systems, or business processes .You ll work collaboratively with product, development, operations, and business teams to prevent defects, identify improvements, and deliver high-quality solutions.

You will:

  • Define test strategies, plans, and cases
  • Automate and/or conduct manual testing as needed
  • Validate functional, performance, security, and regression requirements
  • Log, track, and manage defects and issues
  • Collaborate with cross-functional teams for root cause investigation and resolution
  • Contribute to continuous improvement of QA practices and tooling
  • Generate and present QA metrics, reports, and dashboards
  • Participate in audits, compliance reviews, and risk assessments (if applicable)

Key Responsibilities

Area

Responsibilities

Test Planning & Design

Define test strategies, test plans, test cases, and test data based on requirements and specifications

Test Execution

Perform functional, regression, integration, performance, load, and security testing

Automation

Design, develop, and maintain automated test suites (where applicable)

Defect Management

Log, prioritize, and track defects; work with stakeholders to validate fixes

CrossFunctional Collaboration

Work with developers, business analysts, product owners, operations, and support teams to ensure quality

Quality Assurance Best Practices

Establish and enhance QA standards, templates, guidelines, and processes

Reporting & Metrics

Generate test reports, dashboards, metric trends, and quality status for stakeholders

Risk & Compliance

Support audit, regulatory, and compliance activities (if relevant to domain)

Continuous Improvement

Identify bottlenecks, inefficiencies, and propose improvements (tools, processes, coverage)

Qualifications

Required

  • Bachelor s degree in Computer Science, Engineering, Information Systems, or a related discipline
  • 3 5+ years (or more depending on level) of QA / testing experience in software or systems
  • Strong experience in test planning, test case design, execution, defect management
  • Familiarity with one or more test automation tools (e.g., Selenium, JUnit, TestNG, Cypress, etc.)
  • Proficiency with test management / defect tracking tools (e.g., JIRA, TestRail, Azure DevOps, etc.)
  • Basic knowledge of SQL and data validation
  • Understanding of software development life cycle (SDLC), Agile / Scrum methodologies
  • Excellent problem-solving skills, attention to detail, organizational skills
  • Strong verbal and written communication skills, ability to present to stakeholders

Preferred / Nice to Have

  • Experience with performance testing tools (e.g., JMeter, LoadRunner)
  • Experience with security / penetration testing
  • Experience in insurance, finance, or risk management domain
  • Experience with continuous integration / continuous delivery (CI/CD) pipelines and integrating automated tests
  • Certifications (e.g. ISTQB, CSTE)
  • Experience in regulatory / compliance testing, audit support
  • Experience mentoring junior testers

Reporting & Team Structure

  • Reports to QA Lead, QA Manager, or Head of Quality (depending on the organization)
  • Will collaborate closely with software development, business, product, operations, and support teams
  • May mentor or lead junior QA / testing resources

Key Performance Indicators (KPIs) / Success Metrics

  • Defect leakage (defects found in production)
  • Test coverage (functional, regression)
  • Test pass/fail metrics
  • Automation coverage and execution success rate
  • Cycle time for testing & defect resolution
  • Quality of deliverables / stakeholder satisfaction
  • Efficiency improvements (e.g. reduction in manual rework)

Work Conditions / Travel

  • Office-based in Rolling Meadows, IL (may require occasional remote or hybrid work depending on policy)
  • Occasional travel (if required for audits, stakeholder visits)
  • Standard business hours / may require flexibility during release windows
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.