Overview
On Site
USD 28.50 - 33.00 per hour
Contract - W2
Contract - Independent
Skills
Technical Support
Network
Data Security
Collaboration
Training
Remote Support
Management
Printers
Computer Hardware
Dell
Active Directory
Microsoft Office
Backup
Android
Citrix
Cisco
Configuration Management
Attention To Detail
Communication
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a dedicated Desktop Support Analyst to join our team in Mason, Michigan. This long-term contract position will involve providing technical assistance to end users, troubleshooting hardware and software issues, and ensuring smooth operational support. The ideal candidate will possess a strong background in IT support and a proven ability to manage multiple technologies effectively.
Responsibilities:
Provide on-site technical support for end users, resolving hardware and software issues efficiently.
Troubleshoot and maintain network and multifunction printers, including Zebra devices.
Manage and support computer hardware, including Dell systems and Apple devices.
Administer Active Directory, Office 365, and other enterprise applications.
Configure and maintain backup technologies to ensure data security and reliability.
Assist with the deployment and configuration of Android devices and Citrix technologies.
Collaborate with team members to implement and manage Cisco technologies.
Conduct routine maintenance and updates for systems to optimize performance.
Document technical problems, resolutions, and best practices to enhance team knowledge.
Offer guidance and training to users to improve their understanding of IT systems.
Requirements
Proven experience in desktop support and troubleshooting for a variety of technologies.
Proficiency in managing and configuring network printers and multifunction devices.
Expertise with computer hardware, including Dell and Apple products.
Strong knowledge of Active Directory, Office 365, and backup technologies.
Familiarity with Android device configuration and Citrix technologies.
Understanding of Cisco technologies and configuration management tools.
Ability to resolve complex technical issues in a timely and detail-oriented manner.
Excellent communication and interpersonal skills to support a diverse user base.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a dedicated Desktop Support Analyst to join our team in Mason, Michigan. This long-term contract position will involve providing technical assistance to end users, troubleshooting hardware and software issues, and ensuring smooth operational support. The ideal candidate will possess a strong background in IT support and a proven ability to manage multiple technologies effectively.
Responsibilities:
Provide on-site technical support for end users, resolving hardware and software issues efficiently.
Troubleshoot and maintain network and multifunction printers, including Zebra devices.
Manage and support computer hardware, including Dell systems and Apple devices.
Administer Active Directory, Office 365, and other enterprise applications.
Configure and maintain backup technologies to ensure data security and reliability.
Assist with the deployment and configuration of Android devices and Citrix technologies.
Collaborate with team members to implement and manage Cisco technologies.
Conduct routine maintenance and updates for systems to optimize performance.
Document technical problems, resolutions, and best practices to enhance team knowledge.
Offer guidance and training to users to improve their understanding of IT systems.
Requirements
Proven experience in desktop support and troubleshooting for a variety of technologies.
Proficiency in managing and configuring network printers and multifunction devices.
Expertise with computer hardware, including Dell and Apple products.
Strong knowledge of Active Directory, Office 365, and backup technologies.
Familiarity with Android device configuration and Citrix technologies.
Understanding of Cisco technologies and configuration management tools.
Ability to resolve complex technical issues in a timely and detail-oriented manner.
Excellent communication and interpersonal skills to support a diverse user base.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.