KPI Partners, A global consulting firm focused on strategy, technology, and digital transformation. We help companies tackle their most ambitious projects and build new capabilities. We provide solutions in Cloud, Data, Application Development & BI spaces.

Title: SAP Business Operations Analyst

Location: Fremont, CA / 100% Remote PST Hours (8 AM 5 PM PST)
Job Type: Contract 12 Months

Key Skills: SAP service experience (FSM, CS, PM or SD) , Hands-on

Nice to Have: MS Dynamics

About KPI Partners
KPI Partners is a 5 times Gartner recognized data, analytics, and AI consulting company. We are leaders in data engineering on Azure, AWS, Google, Snowflake and Databricks. Founded in 2006, KPI has over 400 consultants and has successfully delivered over 1,000 projects to our clients. We are looking for skilled data engineers who want to work with the best team in data engineering.

This is SAP Business operations analyst role, someone who is hands on the transactional system.

Top Skills

• SAP transactional experience; preferably SAP within service orders IW73, Equipment setup using IE01
• Data analytic skills to analyze transactional data and ensure consistency between SAP & Microsoft Dynamics
• Very organized person who can track down issues and provide consistent customer service to end users
• Monitoring and resolving issues related to SAP service orders and notifications
• Processing SAP customer master requests requiring changes to Plant, Sales Org, Functional Location, etc.
• Navigate SAP installed base records
• Create and maintain SAP equipment records
• Analyzing data tie-off between SAP & Microsoft Dynamics
• Establishing the best practices for data consistency and reducing errors
• Update and maintain data accuracy within SAP business systems
• Interact closely with internal customers, understanding their issues, and guiding them within the boundaries of the business process
• Monitor and respond to user transactional issues promptly
• Participating in training programs to understand new project dependencies
• Reviewing and updating service process documentation & training
• Effectively find and export SAP data and combine data from multiple sources
• Ability to analyze data to generate actionable insights and presents the findings to the business users for informed decision making

Skills

• SAP service experience (FSM, CS, PM or SD)
• Microsoft Dynamics experience (FSM)
• Familiarity with SAP install base, equipment records, and service orders
• Excellent time management and organizational skills
• Good communication and interpersonal skills