Network Engineer & Consultant (Unified Communications/Voice)

Promenet provides consulting, integration (projects), and managed services to several hundred clients primarily across New York City as well as globally. Promenet engineers pride themselves on their ability to satisfy customers' needs. We continually develop skills relevant to the day's technical and regulatory landscape. We strive to understand the details of both the implementation, design, and support of solutions of all types across several levels of integration. The environment Promenet engineers operate in and the resources available to them uniquely positions them to become better, faster.

Instructions for Application

• Attach a copy of your resume (in Word or PDF format)
• In the body of your message, write a brief description of your talents and your ambitions. Give us an idea of what you want to achieve and what kind of company you want to be a part of. Simply submitting your resume is not enough: you must demonstrate your aptitude and your motivation.

Responsibilities

• Support end users and customer networks
• Daily hands-on interaction with network and unified communications troubleshooting
• Serve as an integral resource (or leader) in projects, adhering to committed deliverables, and regular communication of progress to management
• Fulfill certification and training roadmap as set forth by senior staff and management
• Work outside of standard business hours as needed

Required Qualifications

• A Bachelor s degree in an IT-related major.
• Ability to think critically, excellent reasoning and troubleshooting skills
• Ability to multitask, prioritizing multiple objectives and initiatives.
• Strong interpersonal and communication skills. Proper phone etiquette is a must.
• Willingness to dedicate personal time to the pursuit of knowledge and furtherance of career.
• Previous experience with Cisco Call Manager.

Helpful Qualifications

• Industry certifications, specifically Microsoft, Cisco, HP, Shoretel.
• Previous experience with ticketing systems, such as Autotask or ConnectWise.
• Familiarity with client-facing technical work and consulting services.
• Microsoft Active Directory, Exchange.
• Network protocols, TCP/IP, DNS, DHCP, and VPN.
• Voice technologies, such as Cisco Call Manager, Unity, IM and Presence.
• Shoretel.
• Voice/data circuits, SIP and PRI.
• VMware.
• Switching/routing technologies, specifically Cisco & HP.