Only Local to Arizona - Help Desk / Desktop Support

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 2 Year(s)
Able to Provide Sponsorship

Skills

IT Asset Management
Customer Service
Ethernet
Facilitation
Financial Management
Help Desk
Active Directory
Business Communications
Computer Hardware
Configuration Management
IT Infrastructure
ITG
Management
Microsoft
Microsoft Excel
Productivity
Regulatory Compliance
Remote Support
Reporting
Requirements Elicitation
Microsoft Outlook
Microsoft PowerPoint
Microsoft Windows
Network
Procurement
Service Level
ServiceNow
System Center

Job Details

1-3 years IT asset life cycle management industry best practices and methodology 1-3 years IT service level monitoring and compliance reporting State, ADOT, and ITG policies, procedures, processes, tools, and techniques 3 -5 Microsoft productivity tools such as Outlook, Word, Excel, PowerPoint, etc. 3- 5 Google Suite experience. 1- 3 years IT asset management products and/or discovery tools 1 -3 years ServiceNow HAM experience. 1-3 years experience in facilitating hardware purchases by working with vendors and customers. Excellent business communication skills, both written and verbal. 1 -3 years Requirements gathering. Financial management. Procurement rules and regulations. 3 -5 Computer hardware configuration and troubleshooting knowledge. 1 -3 years Knowledge of Ethernet network terminology to assist with troubleshooting network issues. 1 -3 years Knowledge of IT infrastructure industry standards and best practices. Advanced troubleshooting skills. Problem definition and alternative analysis skills. 1 -3 years Experience with Active Directory. 1 -3 years Experience with Windows 10. 1 -3 years Experience with Windows 11. 1 -3 years MS System Center Configuration Manager. 1 -3 years In person Face to Face customer service experience is necessary. *Minimum 7 years of current working experience in a related IT field *Must have a current AZ Driver s license with a good driving record *Bachelor degree in a related field is preferred.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.