Field Services Technician-NKY

Overview

On Site
USD 19.00 - 23.00 per hour
Full Time

Skills

Field Service
Remote Support
Laptop
Tablet
Printers
Computer Hardware
Software Installation
Routers
Switches
Customer Service
Communication
Hardware Installation
Repair
Workflow
Operating Systems
Identity Management
Application Support
Microsoft Windows
Microsoft Outlook
Microsoft Office
Active Directory
Disk Imaging
Dragon NaturallySpeaking
DNS
Computer Networking
Customer Satisfaction
Taxes
Life Insurance
SEP
Collaboration
Partnership
Business Transformation
Law

Job Details

Desktop Support Technician

We're seeking an experienced Desktop Support Technician to provide technical assistance to both remote and onsite staff across multiple locations in Northern Kentucky. This role involves hands-on support for a wide range of devices and systems, and includes occasional travel using a company-provided vehicle.

Responsibilities

  • Deliver responsive desktop support for laptops, desktops, tablets, phones, printers, copiers, and related hardware
  • Assist with software installation, configuration, and troubleshooting
  • Support basic networking tasks, including routers and switches as needed
  • Maintain accurate records of service requests and resolutions
  • Provide clear, professional communication with end users and team members

Required Skills & Experience

  • Strong customer service and interpersonal communication skills
  • Proven experience with hardware setup, configuration, and repair
  • Familiarity with ticketing systems and service request workflows
  • Ability to work independently and remain calm under pressure
  • Solid understanding of operating systems, user account management, and application support

Technical Proficiencies

  • Windows 10/11
  • Microsoft Outlook and Office 365
  • Active Directory
  • Desktop imaging and deployment
  • Printer and peripheral troubleshooting
  • DNS and basic networking concepts

What We're Looking For

  • A team player who collaborates well and isn't afraid to ask for help
  • Someone who prioritizes customer satisfaction and communicates with empathy
  • A technician who brings both technical expertise and a service-oriented mindset

Pay and Benefits
The pay range for this position is $19.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Crescent Springs,KY.
Application Deadline
This position is anticipated to close on Sep 11, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group