Overview
Hybrid4 Days on-site
$55 - $60
Contract - W2
Contract - 6 Month(s)
No Travel Required
Skills
Production
Operation
Job Details
Job Title: Production Support Manager for eVault Operation
Duration: 6+ Months (Possible temp to hire)
Location: Dallas, TX 75219 (Hybrid Role 4 days on-site)
Responsibilities:
- Required subject matter expertise for producing and maintaining procedures, regulatory alignment and operational best practices around eVault along with supporting day to day eVault operations.
- Additionally, resource will be leveraged in the existing operations team for the paper document custody business to support audits.
- Manages production support activities for all major systems and related subsystems to ensure the integrity of computer generated data.
- S/he manages the daily activities of production control and computer personnel to insure timely and effective reporting, tracking, follow-up and communication of problems with the user community.
- Responsible for the timely escalation of significant support issues, and effectively manages the 24*7 staffing of the area.
- Must have thorough knowledge of company's IT infrastructure.
- Must have in-depth experience with reviewing proposed changes, assessing potential consequences and effectively managing wide-impact changes to the production environment.
- Must have expert knowledge with a variety of workflow problem areas and recommended improvements.
Education/Experience:
- Bachelor s degree
- 5+ years of experience producing and maintaining procedures, regulatory alignment, and operational best practices around eVault
- Experience supporting day to day eVault operations
- Financial services industry experience
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